Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
8
8
years of professional experience
Work History
Bartender
JW Marriott
06.2021 - Current
Bartender and server at resort pool and Hawthorn.Fine dinning experience, Banquets, and resort pool.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Talent Management Coordinator
FOSTER THE VISION PRODUCTION COMPANY
10.2018 - Current
Maintain and update communication between all temporary parties involved in project
Relay all information necessary in shot list and complete execution on schedule.
Ensures proper scheduling for extensive parties involved for shooting in multiple locations.
Develop and maintain relationships with clients and talent.
Identify areas needing improvement and provides recommended solutions.
Enhanced employee engagement by implementing innovative talent management strategies and initiatives.
Developed comprehensive training programs for leadership development, resulting in improved managerial skills across the organization.
Convention Coordinator
Wynn Resorts
05.2022 - 08.2022
Schedule transportation and amenities for clients. Aid managers in preparations for conferences or room reservations. Respond to emails and phone calls in and out of house.
Coordinated successful conventions by overseeing logistics, vendor relations, and event promotion.
Enhanced attendee experience by implementing innovative ideas to improve overall convention flow and atmosphere.
Cocktail Server
WYNN RESORTS
05.2016 - 08.2018
Performed covering other servers' entire shifts or rotating relief for breaks
Build positive relationships with all of Wynn's guest throughout the casino, lounges, pools, and nightclubs.
Trained new cocktail employees in MICROS computer systems, and expectations of multiple venues.
Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
Increased repeat clientele by building rapport with patrons and anticipating their preferences.
Offered "Forbes Five-Star Experience" to all guests.
Education
Associate of Science - Business Administration And Management
College of Southern Nevada
Las Vegas
2013
High School Diploma -
Centennial High School
Las Vegas
06.2011
Skills
Food and Beverage Management
Liquor, Beer and Wine Knowledge
Responsible Alcohol Service
Patron Experiences
Anticipating Guest Needs
Guest Satisfaction
Sales Expertise
Attending Multiple Customers
Patron Rapport
Timeline
Convention Coordinator
Wynn Resorts
05.2022 - 08.2022
Bartender
JW Marriott
06.2021 - Current
Talent Management Coordinator
FOSTER THE VISION PRODUCTION COMPANY
10.2018 - Current
Cocktail Server
WYNN RESORTS
05.2016 - 08.2018
Associate of Science - Business Administration And Management