Committed to making a positive impact, my goal is to enhance and improve everything I am involved in. With a diverse range of skills, I bring valuable assets to your business.
Overview
14
14
years of professional experience
Work History
Registered Behavior Technician
LEARN Behavioral
West Bend, WI
08.2024 - Current
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Worked as part of collaborative team to address changing needs of children and families.
Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Used Software to document patient information, progress notes, and treatment plans.
CSR - Customer Service Representative
Kohler Co.
Kohler, WI, US
11.2023 - Current
Responded to customer queries on a range of plumbing topics.
Maintained excellent standards recognized by both clientele and leadership.
Bookseller
Barnes & Noble
Appleton, WI, US
09.2021 - 09.2022
Managed diverse tasks in the role of a bookseller.
Created compelling titles for merchandise displays to attract customers.
Ensured excellent customer service while performing sales duties.
Home Baker
Kneadful Things Bakery
Falkville, AL, US
04.2011 - 09.2021
Former owner and proprietor of a successful home bakery
I ensured the bakery was always stocked to ensure customer retention/satisfaction and hosted free instructional classes
I created a program to offer reduced prices or free cupcakes to struggling mothers as a happiness initiative
I was able to turn nothing into a successful business, which would make me a great asset to your company