Jasmine Lumpkins
Indianapolis,United States
Summary
Dependable office assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking. Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Professional with proven track record in managing diverse projects and delivering high-impact results. Known for exceptional problem-solving skills and ability to work seamlessly with cross-functional teams. Reliable and adaptable, consistently aligning with evolving business needs while maintaining strong focus on achieving results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Associate – Rehabilitation Clinical Support
IU Health Physical Therapy & Rehabilitation
Indianapolis
04.2022 - Current
- Efficiently handled guest inquiries and requests while supporting front desk operations, ensuring accurate processing of reservations and billing. Maintained detailed records and communicated clearly with guests about their insurance benefits and any additional fees related to services.
- Processed cancellations and special requests in a timely manner.
- Assisted colleagues with front desk tasks, providing accurate information to guests.
- Recorded and explained costs and additional fees to ensure transparency.
- Verified insurance benefits and obtained necessary pre-authorizations for medical procedures.
Patient care tech
FRESENIUS medical care
Indianapolis
11.2021 - 05.2022
- Administered patient care, including vital signs monitoring and assistance with daily activities.
- Collaborated with nursing staff to deliver comprehensive healthcare services to diverse patient populations.
- Implemented infection control protocols to ensure safety and compliance in patient environments.
- Administered dialysis treatments and monitored patient vital signs throughout procedures.
Patient Care Technician
1st Priority Healthcare
05.2016 - 05.2022
- Provided critical support in patient care and monitoring, ensuring accurate communication with healthcare staff.
- Assisted in maintaining patient hygiene and monitoring wounds to promote recovery.
- Effectively communicated vital patient information to healthcare staff, facilitating timely treatment decisions.
- Recorded and reported patient vital signs to nursing staff, highlighting any significant changes for prompt action.
Patient Access Representative
OrthoIndy
10.2020 - 12.2021
- As an office assistant, I ensured compliance with privacy regulations while managing sensitive patient information and streamlining patient intake processes.
- Protected patient confidentiality by securing medical records according to HIPAA standards.
- Accurately entered and maintained patient demographic and insurance information in the database.
- Processed patient payments and communicated financial options effectively.
- Managed scheduling and registration for medical visits, serving as the first point of contact for patients.
Education
Bachelor of Science - Health And Wellness
Lincoln University
Jefferson City05.2020
High School Diploma - undefined
North Central High School
Indianapolis01.2015
Skills
- Healthcare Knowledge
- Scheduling
- Communication
- Recordkeeping
- Patient Care
- Vesta
- Cad
- Monitoring Devices
- Confidentiality
- Emergency Calls
- Training and mentoring
- Performance monitoring
- Team leadership
- Team supervision
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Senior Associate – Rehabilitation Clinical Support
IU Health Physical Therapy & Rehabilitation
04.2022 - Current
Patient care tech
FRESENIUS medical care
11.2021 - 05.2022
Patient Access Representative
OrthoIndy
10.2020 - 12.2021
Patient Care Technician
1st Priority Healthcare
05.2016 - 05.2022
High School Diploma - undefined
North Central High School
Bachelor of Science - Health And Wellness
Lincoln University