Jasmine Martinez
Anaheim,CA
Summary
Server/Bartender providing fast, high-quality customer service to guests in restaurant settings with extensive knowledge of liquor, beer, and wine. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
Work History
Pet Stylist
PetSmart
07.2021 - Current
- Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
- Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
- Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.
- Groomed multiple dogs and cats per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
Server/Bartender Trainer
Lucilles Smokehouse BBQ
12.2015 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
- Kept bar organized and clean during busy hours.
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
- Monitored progress of trainees during courses, providing assistance as necessary while encouraging independent learning.
Skills
- Liquor, Beer and Wine Knowledge
- Suggestive Selling
- Responsible Alcohol Service
- Anticipating Guest Needs
- Aloha POS
- Fluent in Spanish and English
Timeline
Pet Stylist
PetSmart
07.2021 - Current
Server/Bartender Trainer
Lucilles Smokehouse BBQ
12.2015 - 10.2022
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