Jasmine Mayate
Tucson,AZ
Summary
Detail-oriented and highly organized healthcare professional with 20+ years of experience in trauma services, registry management, patient care, and administrative operations. Currently serving as Trauma Registrar with strong involvement in performance improvement, ACS compliance, reporting, and workflow coordination. Recognized for leadership support, operational efficiency, and exceptional customer service. Seeking advancement into Administrative, Trauma Leadership, or Healthcare Operations roles.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Trauma Registrar
Carondelet Health Network-St. Joseph's Hospital
Tucson, AZ
01.2023 - Current
- Reviewed 200+ trauma charts in collaboration with PI team
- Assist in monthly reporting aligned with American College of Surgeons (ACS) benchmark goals.
- Maintain daily trauma logs, PI spreadsheets, physician on-call schedules, and financial tracking records.
- Input quarterly financial data into trauma registry system.
- Develop PowerPoint presentations for Trauma Operations and SAEM meetings.
- Organize and upload documentation for ACS verification period.
- Track ITSS and SBIRT screening/interventions for compliance.
- Worked collaboratively with back end revenue cycle team.
- Order and manage office supplies and documentation materials.
- Facilitate workflow through administrative and technical support.
- Serve as backup to Lead Trauma Registrar.
- Onboard 3 new hires in 2025 (system access, equipment, applications).
- Managed trauma registry data ensuring accuracy and compliance with state and national reporting standards.
- Analyzed trauma case data to identify trends, contributing to quality improvement initiatives at the hospital.
- Developed comprehensive reports for clinical teams to support decision-making and resource allocation in trauma care.
- Conducted regular audits to assess the accuracy of trauma registry entries, identifying areas for improvement and implementing corrective actions as needed.
Patient Care Technician / Unit Clerk
Carondelet Health Network – St. Joseph's Hospital
Tucson, AZ
05.2008 - 01.2023
- Supported nursing staff with vitals, EKGs, phlebotomy, and documentation.
- Assisted with staffing coordination based on census and productivity.
- Created “Unit Clerk Handbook” to standardize training and onboarding.
- Ensured billing and documentation accuracy.
- Assisted nursing staff with daily patient care activities and hygiene needs.
- Supported mobility of patients through safe transfer techniques.
- Trained new staff on procedures, protocols, and patient care standards.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Unit Secretary
Carondelet Health Network – St. Mary's Hospital
Tucson, AZ
06.2002 - 05.2008
- Managed multi-line phone system and physician order transcription.
- Screened visitors and maintained compliance logs.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Coordinated Neuro department team-building events.
- Managed patient admissions, ensuring accurate data entry and documentation compliance.
- Coordinated communication between medical staff and patients to streamline operations.
- Maintained organized patient records, enhancing retrieval efficiency for clinical staff.
- Led initiatives to improve front desk operations, fostering a welcoming environment for patients.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
- Prepared and processed patient referrals and transfer requests.
Education
Associate of Applied Science - Nursing
Rio Salado Community College
04-2007
High School Diploma -
Pueblo High Magnet School
05-2003
Skills
- Administrative & Executive Support
- Microsoft Excel Word PowerPoint
- Trauma Registry Management
- ICD-10-cM coding
- Injury severity scoring
- Performance Improvement (PI)
- ACS Benchmark Reporting
- Data Entry & Financial Reporting
- Document Control & Compliance
- Staff Onboarding & Training
- Workflow Optimization
- Event Coordination
Certification
- Honored with the Robert Ramirez Award 2016
- CPR Certified
- Basic Life Support (BLS)
- AIS Coding 2024
- ICD 10 Coding 2024
- CPT Coding 2024
Timeline
Trauma Registrar
Carondelet Health Network-St. Joseph's Hospital
01.2023 - Current
Patient Care Technician / Unit Clerk
Carondelet Health Network – St. Joseph's Hospital
05.2008 - 01.2023
Unit Secretary
Carondelet Health Network – St. Mary's Hospital
06.2002 - 05.2008
Associate of Applied Science - Nursing
Rio Salado Community College
High School Diploma -
Pueblo High Magnet School
LEADERSHIP & COMMUNITY INVOLVEMENT
Assist families, physicians, and staff with navigation and communication., Coordinate team-building events and morale activities. Organized medical pavilion blood drive outreach. Assisted communication during ACS site visit with reviewers from the American College of Surgeons.