Jasmine McClenton
Mesquite
Summary
Dynamic professional with a strong background in behavior management and customer service, notably at Behavioral Transformations. Skilled in data collection and analysis, I excel in fostering social skills development and enhancing client engagement. Known for my patience and integrity, I effectively adapt strategies to meet diverse needs and drive positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
RBT
Behavioral Transformations
Forney, TX
09.2025 - Current
- Implemented individualized behavior intervention plans to enhance client engagement and learning outcomes.
- Collaborated with multidisciplinary teams to ensure consistent application of behavioral strategies across settings.
- Monitored client progress and documented data to inform treatment adjustments and support decision-making.
- Delivered direct support and guidance to clients, fostering improvement in social and communication skills.
Substitute Teacher
Red Oak Middle School
Red Oak, TX
03.2024 - 11.2024
- Delivered instruction in diverse subjects, ensuring curriculum alignment and student engagement.
- Managed classroom behavior, fostering a respectful and productive learning environment.
- Adapted lesson plans to meet varying student needs and learning styles effectively.
- Collaborated with permanent teachers to maintain consistency in educational delivery and student progress tracking.
Customer Service Representative
Master Wood Cabinet
Marshall, TX
05.2023 - 01.2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted customers in product selection, enhancing overall satisfaction and loyalty.
- Processed customer orders accurately using company-specific software systems.
- Collaborated with team members to ensure timely resolution of complex issues.
- Processed orders accurately using company software, ensuring timely fulfillment.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Cashier
Walmart
Dallas, TX
06.2022 - 04.2023
- Processed customer transactions efficiently and accurately at point-of-sale terminals.
- Maintained organized checkout areas to enhance customer experience and workflow efficiency.
- Assisted customers with product inquiries, providing knowledgeable service to improve satisfaction.
- Handled cash management tasks, ensuring accurate drawer balances at end of shifts.
Education
No Degree - Nursing
Dallas College
Dallas, Texas, TXHigh School Diploma -
New Beginnings Preparatory
Dallas, TXSkills
- Data collection
- Social skills development
- Incidental teaching
- Reinforcement strategies
- Behavior reduction strategies
- Prompting techniques
- Data collection and analysis
- Heartsaver CPR AED (CPR AED)
- Customer service
- Active listening
- Customer relations
- Problem resolution
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
Certification
Cpr Certified
Registered Behavioral Technician
Timeline
RBT
Behavioral Transformations
09.2025 - Current
Substitute Teacher
Red Oak Middle School
03.2024 - 11.2024
Customer Service Representative
Master Wood Cabinet
05.2023 - 01.2024
Cashier
Walmart
06.2022 - 04.2023
No Degree - Nursing
Dallas College
High School Diploma -
New Beginnings Preparatory