Jasmine McInnis
Chesapeake,VA
Summary
Reliable Driver known for productivity and efficient completion of tasks. Skilled in route planning, time management, and vehicle maintenance, ensuring smooth operations on every journey. Excel in communication, adaptability, and problem-solving, bringing value to any team by navigating challenges with calmness and professionalism. Strong attention to detail and a systematic approach to meeting all transportation needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Rideshare Driver
Via-Paratransit
Norfolk, VA
01.2023 - Current
- Greeted customers and provided them with information about the rideshare service.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Responded to customer inquiries in a timely manner via phone or text message.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
- Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Used discretion when accepting cash payments from customers as needed.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
- Reported any incidents or accidents while driving immediately to supervisor or dispatch center.
- Resolved customer issues promptly and professionally, ensuring a positive experience.
Professional Driver
LPR Transportation
Norfolk, VA
01.2021 - 01.2023
- Provided safe transportation to students on assigned routes.
- Followed traffic regulations and maintained a valid driver's license at all times.
- Assisted with loading and unloading of students onto the bus in a safe manner.
- Helped disabled passengers board and exit from vehicle safely when necessary.
- Demonstrated professionalism in dealing with student behavior issues as they arose.
- Communicated effectively with parents regarding student transportation matters.
- Inspected vehicle daily, including checking fluid levels, tire pressure, brakes, lights.
- Adhered to strict schedules while transporting students in an efficient manner.
- Interacted positively with students while driving them to their destinations.
Amazon Flex Driver
Amazon
Virginia Beach, VA
01.2018 - 01.2021
- Loaded and unloaded packages from delivery truck.
- Checked all packages for accuracy of information.
- Maintained records of deliveries and pick-ups.
- Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
- Maintaining records of deliveries using automated systems or logbooks.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Providing customer service by answering questions, handling complaints, and resolving issues related to delivery services.
- Following all safety protocols while operating a motor vehicle during deliveries.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
Education
High School Diploma -
Booker T. Washington High School
Norfolk06-2008
Some College (No Degree) - Funeral Studies
Tidewater Community College
Norfolk, VASkills
- Vehicle Maintenance
- Customer Engagement
- Communication
- Punctuality
- Defensive Driving
- Wheelchair assistance
- Route Planning
- Time Management
- Communication and Interpersonal Skills
- Special Needs Passengers
- Valid Driver's License
Certification
- Driver's License
Affiliations
- Author
- Artist
- Empath
Websites
- jasminem@amltransportation.com
Timeline
Rideshare Driver
Via-Paratransit
01.2023 - Current
Professional Driver
LPR Transportation
01.2021 - 01.2023
Amazon Flex Driver
Amazon
01.2018 - 01.2021
High School Diploma -
Booker T. Washington High School
Some College (No Degree) - Funeral Studies
Tidewater Community College