Jasmine Miller
La Grange,GA
Summary
Results-focused, dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
23
23
years of professional experience
Work History
Hair Braider
Jazzed Up Braids
Lagrange, GA
03.2015 - Current
- Created beautiful braiding styles to accentuate client faces.
- Created updos for formal occasions and photography sessions.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Receiving Unloader/processor
Walmart Distribution Center
Lagrange, GA
09.2017 - 06.2019
- Handled packages with care while transporting from truck to loading dock.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Promoted workplace safety by reporting or mitigating hazards for heavy equipment use.
- Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Customer Service Representative
InterCall
West Point, GA
10.2016 - 09.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Collected and analyzed customer information to prepare product or service reports.
Shift Manager
Taco Bell
Lagrange,valley,mmontgomery, Ga,al
06.2006 - 02.2017
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours and inventory movements.
Assembly Line Production Worker/Inspector
HYUNDAI - DYMOS
West Point, GA
01.2015 - 10.2016
- Removed rough spots to enhance parts alignment and improve finishes.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assisted quality assurance by inspecting items and removing defective parts.
- Sampled and tested final products to check conformance with production tolerances.
- Completed durable assemblies and subassemblies with hand and power tools.
Education
Psychology
Capella University
High School Diploma - undefined
Troup County High School
2008
Skills
- Management
- Distribution
- Assembly Lines
- Quality Auditing
- Quality Control
- Inventory Accuracy
- Warehouse Operations
- Order Processing
Timeline
Receiving Unloader/processor
Walmart Distribution Center
09.2017 - 06.2019
Customer Service Representative
InterCall
10.2016 - 09.2017
Hair Braider
Jazzed Up Braids
03.2015 - Current
Assembly Line Production Worker/Inspector
HYUNDAI - DYMOS
01.2015 - 10.2016
Shift Manager
Taco Bell
06.2006 - 02.2017
Psychology
Capella University
High School Diploma - undefined
Troup County High School
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