Jasmine Mitchem
Hobart,IN
Summary
Dynamic Store Manager with extensive experience at Walgreens, excelling in customer service and inventory management. Proven track record of enhancing team performance through effective training and mentoring, while implementing innovative merchandising strategies that boosted sales. Skilled in operations management and fostering a collaborative work environment, driving profitability and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Store Manager
Walgreens
02.2010 - Current
- Led daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service best practices to enhance team performance.
- Managed inventory levels, optimizing stock replenishment processes for improved efficiency.
- Analyzed sales data to identify trends, informing promotional strategies and product placements.
- Developed scheduling systems to align staffing needs with peak business hours effectively.
- Implemented loss prevention strategies, reducing shrinkage through enhanced security measures.
- Coordinated merchandising efforts, creating appealing displays that increased customer engagement.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
Education
High School Diploma -
Kenwood Academy
Chicago, ILSkills
- Customer service
- Problem-solving
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Outstanding communication skills
- Inventory management
- Store merchandising
- Cash management
- Employee training
- Inventory control
- Goals and performance
- Operations management
- Leadership development
- Policies and procedures
- Accurate cash handling
- Opening and closing procedures
- Documentation and reporting
- Order management
- Payroll management
- Loss prevention
- Bank and safe deposits
- Performance reviews
- Maximizing profitability
- Flexible schedule
- Vendor management
Accomplishments
- Achieved the Number national store ranking within Number years.
Timeline
Store Manager
Walgreens
02.2010 - Current
High School Diploma -
Kenwood Academy