Jasmine Moore
Indianapolis,IN
Summary
Results-driven Area Manager bringing several years of experience in talent development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Experienced SCM who began career with VIOC in Columbus OH and transferred to Austin TX to drive growth in the Gulf Coast Market. Promoted to Area Manager in the Hoosiers Market, focusing on developing high-performing SCMs, fostering inclusive environments, and driving financial performance.
Overview
6
6
years of professional experience
Work History
Area Manager
Valvoline Instant Oil Change
Indianapolis, IN
07.2022 - Current
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Inspected store facilities regularly to ensure compliance with safety regulations, super-pro and standards.
- Coached store managers on developing effective sales strategies, and building customer loyalty and relationships.
- Actively contributed to the organization of a successful Women's Day event held at a local service center, advocating for gender equality and women's empowerment.
- Played a role in the successful opening of five additional service centers
- Enhanced the sales performance of underperforming Vamily members through teaching multiple CSR tailgates.
- Partnered with marketing and branding multiple times to assist with different ways to bring in different clientele.
Service Center Manager II
Valvoline Instant Oil Change
Austin, TX
02.2019 - 07.2022
- Trained and developed six service center managers throughout the Gulf Coast and P.C. market.
- Successfully increased employee retention by creating a positive work environment in 5 different service center locations.
- Contributed to the training and development of multiple service centers and their teams on Ambassador trips in Waco TX and Midland TX.
- Consistently exceeded Service Center goals multiple years in a row.
- Won max horsepower trip for 2020.
- Devoted extra hours to help current AM open and develop the team members for the Austin area.
- Implemented efficient closing procedures to maintain clean and organized records, closely tracking transaction updates every quarter.
Education
Associate of Science - Homeland Security
The University of Akron
Akron, OH02.2020
Skills
- Motivation and compassion
- Process implementation
- Organization and time management
- Training and Development
- Cultural awareness
- Cost control and reduction
- Strategic Relationship Development
Accomplishments
- Developed 3 successful service center managers in Gulf Coast alone.
- FY21 maintained every month the gold pulse club for SMG reviews.
- Won the store contest for VCA solutions battery testing most improved.
- In FY20 was a March Madness champion.
- In FY20 was a max horsepower winner.
- In FY24 most promotions within VIOC
- Most R1/SCM promotion within the Hoosiers Market in FY24
- Promoted Michael Sheppard to AM
- Mentor two newly promoted AM's
Timeline
Area Manager
Valvoline Instant Oil Change
07.2022 - Current
Service Center Manager II
Valvoline Instant Oil Change
02.2019 - 07.2022
Associate of Science - Homeland Security
The University of Akron