Jasmine Morales
Lake Jackson,TX
Summary
Detail-oriented Motor Transportation Specialist with military experience. Delivered effective team leadership and training initiatives, enhancing program implementation and operational efficiency. Contributed to safety and security within correctional facilities through crisis intervention and conflict resolution strategies.
Overview
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Correctional Officer
Texas Department Of Criminal Justice
Rosharon, Texas
02.2024 - Current
- Oversaw inmate behavior to maintain safety and security within the facility.
- Conducted regular security checks throughout the correctional facility.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Managed inmate transportation to court and medical appointments.
- Trained new officers on facility procedures and safety practices, enhancing team preparedness and operational effectiveness.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Resolved inmate disputes and disturbances to restore order.
- Maintained accurate records of inmate activities and incidents.
- Collaborated with staff to develop safety protocols for emergency situations.
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Recognized potential threats to ensure safety and prevent incidents; and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Assisted in rehabilitation programs by monitoring inmate participation and progress.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
Armed Security Officer
City Security Services
Wharton, Texas
08.2023 - 02.2024
- Observed site conditions and reported irregularities to the supervisor.
- Maintained security and safety protocols to protect the premises.
- Maintained constant vigilance of my surroundings to identify potential hazards.
- Secured location by monitoring access points and enforcing safety protocols.
- Observe and report anything at the site.
- Maintained awareness of surroundings to identify potential safety hazards.
- Utilized communication systems to relay information effectively during shifts.
- Performed security checks on personnel to prevent unauthorized access.
- Conducted security checks on personnel entering and exiting the premises.
Armed service technician
GardaWorld
01.2023 - 03.2023
- Operated armored trucks to transport valuables safely.
- Served malls and shopping strips to maintain cleanliness and safety.
- Picked up and dropped off orders to and from customers.
- Prioritized tasks effectively to meet deadlines consistently. by prioritizing tasks and optimizing workflow.
- Conducted inspections to ensure that all weapons were properly maintained and stored according to regulations.
- Conducted regular inspections to ensure equipment compliance and operational readiness.
- Collaborated with team members to develop efficient maintenance schedules and procedures.
- Conducted inspections to verify proper maintenance and secure storage of weapons in compliance with regulations.
Armed Service Technician
LOOMIS
03.2022 - 10.2022
- Transported valuables in armored trucks to various locations.
- Maintained and replenished ATMs to ensure availability for customer use.
- Serviced customer needs with order slips or maintenance.
- Served customer needs with order slips or maintenance.
- Maintained accurate records of cargo delivered and received for each route to ensure accountability.
- Conducted routine inspections of security equipment and systems to uphold safety standards.
- Driver for armored trucks
Warehouse Associate
AMAZON
12.2021 - 03.2022
- Prepared and restocked packaging boxes to ensure timely order fulfillment.
- Assisted with packaging and shipping orders, contributing to on-time delivery.
- Worked with different departments to organize material in proper workstations.
- Collaborated with various departments to systematically organize materials at designated workstations.
Seasonal Assistant
UPS
11.2020 - 01.2022
- Achieved daily delivery targets through efficient route planning.
- Verified accurate package delivery to enhance customer satisfaction.
- Delivered exceptional customer service to foster positive client relationships.
- Assisted driver with navigation and route planning on daily routes to maintain schedule efficiency.
- Lifted and moved packages to and from delivery vehicles tasks to load and unload packages safely.
Sales Associate & Driver
AUTOZONE
02.2021 - 08.2021
- Provided exceptional customer service and resolved inquiries effectively.
- Delivered exceptional customer service by addressing product inquiries and providing accurate information.
- Unloaded delivery trucks to prepare items for inventory. by unloading trucks and preparing items for inventory. and organized inventory to ensure timely stock availability for customers.
- Assisted customers in locating desired products and answering questions. find specific products, answered questions, and offered product advice.
- Educated customers on product features and benefits of various items.
- Operated point-of-sale systems for transactions and returns.
- Handled customer complaints in a professional manner.
- Resupplied shelves with merchandise to ensure product availability for customers. and contributed to keeping store clean and organized.
- Unloaded trucks with merchandise to replenish store inventory. with material needed to keep store inventory.
- Welcomed customers upon entry and provided information about products. at the store entrance and provided exceptional customer service.
- Conducted regular cleanliness checks to ensure a safe shopping environment.
Security Guard
BAKER & KING SECURITY SERVICES
02.2020 - 10.2020
- Reinforced closing procedures for the public and escorted patrons and workers out of the establishment.
- Assisted with crowd control at entrances and exits, ensuring a safe environment and deterring criminal behavior.
- Monitored premises to ensure safety and security for clients and visitors.
- Addressed emergency situations by following establishment procedures and policies.
- Conducted regular patrols to identify potential security threats and implement preventive measures.
- Coordinated responses to security incidents, ensuring effective management and resolution. by coordinating response efforts and ensuring adherence to established protocols. to ensure compliance with protocols. by responding promptly to incidents and ensuring compliance with established procedures. or emergency situations according to establishment procedures and policies.
- Documented incidents and created detailed reports for management to facilitate timely review and follow-up.
- Investigated suspicious activity and reported findings to management.
- Provided customer service to guests, addressing inquiries and concerns effectively.
General Labor
A&A CONSTRUCTION GROUP LLC.
07.2019 - 01.2020
- Conducted thorough cleaning of construction areas, ensuring safety and reducing hazards for workers.
- Transported materials, tools, and machines efficiently to designated worksite areas to support project progress.
- Visited various jobsites to assist project teams in their tasks. to assist project teams.
- Assisted team members with various tasks during project execution.
- Cleaned all construction areas to avoid hazards among workers.
- Provided support for general labor tasks in the absence of machinery operation.
- Took on additional responsibilities and worked extended hours when required to meet deadlines.
- Collaborated with other team members to ensure efficient workflow on the production line.
- Collaborated with other departments to ensure product quality and customer satisfaction.
Motor Transport Operator/Unit Armor
US ARMY
08.2016 - 07.2019
- Safely and securely transported people and cargo.
- Certified as a bus driver and forklift operator with 5K capacity, ensuring safe transportation of passengers and materials.
- Operated all-wheel vehicles and equipment over a variety of terrain and roadways for support of combat operations.
- Transported hazardous materials safely following established guidelines.
- Conducted vehicle inspections to ensure safety and operational readiness.
- Oversaw loading and unloading of cargo on vehicles, while maintaining compliance with safety standards and operational requirements.
- Adhered strictly to all safety protocols when operating motor transport equipment.
- Assisted in loading and unloading cargo for convoy operations, ensuring timely delivery and mission success.
- Collaborated with team members to streamline loading and unloading processes, enhancing overall convoy efficiency.
- Oversaw loading and unloading of cargo on vehicles, maintaining compliance with safety standards and operational requirements.
- Coordinated with logistics teams for seamless mission support operations.
- Provided forward support, while distributing ammunition and fuel in combat situations.
- Prepared vehicles for movement/shipments by air, rail, and vessel.
- Actively participated as a team member in the 4th Infantry Division’s combat support operations. of the 4th Infantry Division 1st Stryker Brigade Combat Team 2-12 Field Artillery Forward Support Company.
- Escorted fallen soldiers' remains during Funeral Honors ceremonies, honoring their service.
- Facilitated efficient cargo handling to maintain operational flow and compliance with safety guidelines.
- Performed daily vehicle maintenance by checking fluid levels, tire wear and brake integrity.
Education
Bachelor of Science - Criminal Justice
San Jacinto Junior College
Houston, TX 01.2021 - 12.2023
Bachelor of Science - Criminal Justice
Southeastern Oklahoma University
Durant, OK 08.2015 - 05.2016
Skills
- Inmate supervision
- Security protocols
- Incident reporting
- Conflict resolution
- Emergency response
- Surveillance monitoring
- Team collaboration
- Behavioral observation
- Safety enforcement
- De-escalation techniques
- Effective communication
- Problem solving
- Inmate classification
- Observation
- Visitation oversight
- Medical response training
- Search procedures
- Conflict resolution skills
- Tactical response
- Contraband detection
- Equipment management
- Security procedures
- Ethical standards of conduct
- Perimeter control
- Correctional facility procedures
- Search procedures
Awards
Army Achievement Medal
VOLUNTEERING
Army Achievement Medal
Education & Training
Army Achievement Medal
Timeline
Correctional Officer
Texas Department Of Criminal Justice
02.2024 - Current
Armed Security Officer
City Security Services
08.2023 - 02.2024
Armed service technician
GardaWorld
01.2023 - 03.2023
Armed Service Technician
LOOMIS
03.2022 - 10.2022
Warehouse Associate
AMAZON
12.2021 - 03.2022
Sales Associate & Driver
AUTOZONE
02.2021 - 08.2021
Bachelor of Science - Criminal Justice
San Jacinto Junior College
01.2021 - 12.2023
Seasonal Assistant
UPS
11.2020 - 01.2022
Security Guard
BAKER & KING SECURITY SERVICES
02.2020 - 10.2020
General Labor
A&A CONSTRUCTION GROUP LLC.
07.2019 - 01.2020
Motor Transport Operator/Unit Armor
US ARMY
08.2016 - 07.2019
Bachelor of Science - Criminal Justice
Southeastern Oklahoma University
08.2015 - 05.2016