Jasmine Moran

Rusty Rooster

Waverly, TN

08.2015 - Current

Ensured that all guests were greeted promptly and seated in a timely fashion.
Monitored dining room for cleanliness, proper set-up and maintenance of tables.
Created daily specials menus and updated menu items as needed.
Provided exceptional customer service to ensure repeat business from customers.
Performed cashier duties such as taking payments and issuing change accurately.
Enforced health standards, safety precautions and sanitation regulations in the dining area.
Resolved customer complaints in a professional manner while upholding company policies.
Prepared end-of-shift reports detailing sales figures, labor costs and other operational data.
Coordinated with kitchen staff to ensure smooth delivery of orders to customers' tables.
Completed opening and closing checklists to ensure smooth restaurant operations.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Implemented new POS system and trained staff members on use.
Trained new employees to perform duties.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.