Summary
Overview
Work History
Education
Skills
ACTIVITIESVOLUNTEER
Timeline
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Jasmine Moreira

Durham,NC

Summary

Motivated and detail-oriented student with strong communication and leadership skills, fluent in English and Spanish. Proven ability to manage multiple tasks efficiently, adapt quickly to new environments, and collaborate effectively within diverse teams. Experienced in customer service, team supervision, and conflict resolution, with a strong work ethic and commitment to learning and professional growth. CPR certified and proficient in Microsoft Excel.


Overview

3
3
years of professional experience

Work History

Shift Manager

AJ's Cheesecakes
09.2024 - Current
  • Oversee bakery operations during scheduled shifts, ensuring high-quality product output, efficient workflow, and exceptional customer service.
  • Manage inventory levels, and monitor waste to maintain cost-efficiency and product availability.
  • Resolve customer concerns promptly and professionally to uphold satisfaction and build loyalty.
  • Ensure full compliance with food safety, sanitation, and workplace safety guidelines in accordance with local and state regulations.
  • Perform opening and closing procedures, including cash handling, daily sales reconciliation, and shift reporting to management.

Sales Associate

Express at Southpoint
09.2023 - 03.2025
  • Delivered exceptional customer service with a goal-oriented and team-driven approach.
  • Located and retrieved merchandise for customers in a timely and efficient manner.
  • Provided friendly, knowledgeable assistance to customers, addressing inquiries and guiding purchases on the sales floor.
  • Maintained a clean, organized sales floor in accordance with company merchandising and presentation standards.

Senior Caregiver

GoldenHeartCaregivers
06.2023 - 06.2024
  • Offered compassionate, in-home personal care and companion support tailored to individual needs.
  • Provided both hourly and 24/7 care options to ensure continuous assistance and peace of mind.
  • Delivered hands-on support with mobility, safety monitoring, fall prevention, and light housekeeping tasks.
  • Focused on enhancing clients’ comfort, independence, and overall well-being in the home environment.

Patient Safety Attendant

Novant Health New Hanover Regional Medical Center
04.2022 - 08.2022
  • Provided continuous one-on-one observation of patients to identify and report behaviors that posed a risk to themselves or others, in alignment with facility policies and procedures.
  • Communicated patient needs and safety concerns promptly to licensed nursing staff to support timely intervention and care.
  • Maintained a safe, respectful, and inclusive environment while ensuring adherence to patient safety protocols and hospital standards.

Education

Bachelor - Social Work

University of North Carolina Central
Durham, NC
08-2026

Skills

  • Bilingual: Fluent in English and Spanish; experienced in assisting diverse customers and team members
  • Organization & Time Management: Strong ability to prioritize tasks, manage multiple responsibilities, and maintain efficiency under pressure
  • Work Ethic & Adaptability: Dependable, self-motivated, and quick to adapt to new environments and challenges
  • Leadership: Experienced in supervising, motivating, and training team members to achieve high performance and foster a positive work environment

ACTIVITIESVOLUNTEER

  • Study Abroad: Belize, Belize City Summer 2024
  • Completed immersive academic program focused on Creole history, language, and cultural practices.
  • Earned a 4.0 GPA while gaining cross-cultural communication skills and global awareness through hands-on learning and local engagement.

Timeline

Shift Manager

AJ's Cheesecakes
09.2024 - Current

Sales Associate

Express at Southpoint
09.2023 - 03.2025

Senior Caregiver

GoldenHeartCaregivers
06.2023 - 06.2024

Patient Safety Attendant

Novant Health New Hanover Regional Medical Center
04.2022 - 08.2022

Bachelor - Social Work

University of North Carolina Central

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Jasmine Moreira