Jasmine Moreno-Arias
Buckeye,AZ
Summary
I am a hard worker offering years of hospitality experience. Familiar with organizing with individuals to maximize guest satisfaction. Demonstrates excellent communication. planning and problem-solving skills. Enthusiastic and eager to contribute to business success. Have experience providing quality work that exceeds organizational expectations. Unique focus on customer satisfaction, team productivity, and workspace efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kids Klub Attendee
Esporta Fitness
Avondale, AZ
02.2023 - Current
- Organized a variety of activities for kids such as arts and crafts, sports, games, movies.
- Supervised children in the play area at all times to ensure safety regulations were followed.
- Developed relationships with children and families to ensure their satisfaction with the Kids Club services.
- Assisted with check-in and check-out procedures for members and guests.
Front Desk Receptionist
Esporta Fitness
Avondale, AZ
02.2023 - Current
- Greeted and welcomed members in a professional manner.
- Updated computer systems with current members' information as required.
- Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
- Kept area neat and tidy throughout shift by cleaning up any messes left behind by guests.
Crew Member
McDonalds
Buckeye, AZ
04.2020 - 07.2022
- Greeted customers, recommended food items, collected payments, promoted special deals, operated various tools and equipment to prepare food, maintain cleanliness, and ensure quality control
- Drove team success by completing assigned tasks quickly and accurately
- Entered orders into computer system to send order details to kitchen, mentioning customers’ special requests and food allergies.
Hostess
Cracker Barrel
Buckeye, AZ
08.2019 - 04.2020
- Greeted customers, answered questions and recommended specials to increase profits
- Performed walked throughs during service to monitor guest satisfaction and advise any concerns of guest needs
- Answered customers’ questions about hours, seating, current wait time and other information
- Accommodated guests with children and special needs to promote comfortable dining experience
Education
Bachelor’s Degree - Health Sciences
Arizona State University
Phoenix, AZ05.2024
High School Diploma -
Youngker Highschool
Buckeye, AZ05.2020
Skills
- Bilingual
- Team contribution
- Machine operations
- Patient relations
- Excellent Communication
- Team building
- Flexible and Adaptable
- Planning and coordination
- Customer Service
Accomplishments
Cracker Barrel, Level 3 Personal Achievement Responsibility
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
State Of Arizona Department Of Public Safety
- Level One Fingerprint Clearance Card, 06/2022 - 06/2028
References
References available upon request.
Timeline
Front Desk Receptionist
Esporta Fitness
02.2023 - Current
Kids Klub Attendee
Esporta Fitness
02.2023 - Current
Crew Member
McDonalds
04.2020 - 07.2022
Hostess
Cracker Barrel
08.2019 - 04.2020
Bachelor’s Degree - Health Sciences
Arizona State University
High School Diploma -
Youngker Highschool