Jasmine M. Pouia
Glendale,CA
Summary
Outgoing and results-focused wellness professional with strength in habit change, building rapport, and influencing positive health and behavioral development. A Proactive leader with strengths in communication and collaboration as well as sales and creative marketing charm. Proficient in leveraging personal experience to promote services tailored to individual needs in both a client and patient based setting.
Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
10
10
years of professional experience
Work History
Health Coach
Eden Foster Health & Behavioral Wellness
Los Angeles, CA
05.2020 - Current
- Monitored clients' progress and compared to pre-determined health targets.
- Improved the general health of clients by sharing nutrition information and fitness tips.
- Gathered health data from clients using self-assessment tools.
- Led health community workers and members of the public about the importance of health, prevention and treatment.
- Provided necessary health education training for patients.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Spoke with health community workers and members of public about importance of health, prevention and treatment.
- Offered subject matter expertise for clinical assistance and program services like WIC.
- Presented public talks to promote specific topics and work of organization.
Provider Engagement Executive
Carenodes Enterprise Health
Los Angeles, CA
12.2020 - 03.2023
- Provided quality service and value by interacting effectively with all customer groups.
- Oversaw addressing of customer requests for friendly, knowledgeable service and support.
- Built loyal base by interacting effectively with multi-cultural customer group and by providing quality service and value.
- Managed customer specific requirements, offered technical support and delivered exemplary service, to preserve business relationships.
- Documented account activities and generated sales reports.
- Attended company seminars to increase understanding and knowledge of products.
Credentialing Manager
American Health Services, Llc & El Dorado Community Service Centers
Inglewood, CA
04.2014 - 08.2018
- Analyze employment-related data and prepare required reports
- Conduct reference or background checks on job applicants
- Confer with management to develop or implement personnel policies or procedures
- Develop or implement recruiting strategies to meet current or anticipated staffing needs
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities
- Interview job applicants to obtain information on work history, training, education, or job skills
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms
- Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions.
Education
A.A. - English
Pasadena City College
Pasadena, CA2011
Skills
- Exceptional Customer Service, Math, and Language skills
- Reliable
- Conscientious and consistent in maintaining a sharp and professional appearance at all times
- Wide spectrum of knowledge in overall guest satisfaction
- Forms
- Organization
- Performance
- Personnel
- Policies
- Protocols
- Quality control
- Recruiting
- Safety
- Proficient in Word, Excel, & Quickbooks
- Self-motivated
- Collaborative
- Moral work ethic
- Morale building
- Engagement-strong communication skills
- Analytically driven
- Conflict resolution
Timeline
Provider Engagement Executive
Carenodes Enterprise Health
12.2020 - 03.2023
Health Coach
Eden Foster Health & Behavioral Wellness
05.2020 - Current
Credentialing Manager
American Health Services, Llc & El Dorado Community Service Centers
04.2014 - 08.2018
A.A. - English
Pasadena City College
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