Jasmine Nguyen
Seattle,WA
Summary
Dedicated Pharmacy Technician with extensive experience in preparing, filling, and labeling medications. Proficient in processing prescriptions and managing pharmacy inventory. Skilled in patient interactions, answering questions, and providing updates on prescription statuses.
Personable professional who enjoys engaging with customers. Knowledgeable about different types of brews and drinks. Consistently delivers exemplary customer service. Remains calm and composed in frenzied work settings and peak business hours.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Rite-Aid Pharmacy
Seattle, WA
05.2022 - 09.2023
- Provided customer service to patients by answering questions about medications and health-related topics.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified the accuracy of medication labels before they were dispensed to customers.
- Performed data entry for patient profiles, billing information, and prescription orders into the pharmacy software system.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Barista
Starbucks
Seattle, WA
12.2021 - 04.2022
- Developed a working knowledge of different types of coffees and teas available at Starbucks
- Ensured that quality beverages were prepared correctly using standardized recipes.
- Exhibited excellent customer service to customers, took orders, and answered questions about menu items.
- Completed opening and closing duties such as cleaning the store before leaving each day.
Barista
Happy Lemon Tea
Seattle, WA
09.2021 - 12.2021
- Fulfilled store operational tasks, cleaning, handling cash, serving drinks, as well as register work
- Ensured quality of and prepared drinks efficiently
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Lead Barista
Sharetea
Des Moines, WA
09.2019 - 09.2021
- Ensured that all beverages were prepared according to recipes and presented attractively.
- Assisted in the development of marketing campaigns designed to increase customer loyalty and boost revenue.
- Demonstrated exceptional customer service skills, professionally resolving customer complaints.
- Maintained accurate records of daily transactions, including cash register operations, sales, and inventory levels.
Reading Coach
Team Read
Des Moines, WA
11.2017 - 06.2018
- Monitored student progress, analyzed data, and adjusted instructional strategies accordingly.
- Assessed educational needs and incorporated fun and exciting activities to improve students' reading skills.
- Utilized creativity skills to keep students engaged and eager to learn
Education
High School Diploma -
Mount Rainier High School
Des Moines, WA06-2020
Some College (No Degree) - Biology
Highline College
Seattle, WASome College (No Degree) - Medical Anthropology
University of Washington
Seattle, WASkills
- Quick and Eager Learner
- Workflow Optimization
- Quality assurance and control
- Swift and efficient
- Fluent in English and Vietnamese
- Exceptional customer service
- Team Leadership
- Familiar with the Pharmaceutical Environment
Affiliations
- VEYM Youth Group Leader (6 Years)
- Key Club Secretary (150+ Service Hours)
- UW Vietnamese Student Alliance (2020-2021)
- UW Philosophy of Medicine Club (2020-2021)
Languages
English
Professional
Vietnamese
Professional
Certification
- Food Workers Permit
- Pharmacy Technician
- Microsoft Word, Excel, Powerpoint Certifications
References
References available upon request.
Timeline
Pharmacy Technician
Rite-Aid Pharmacy
05.2022 - 09.2023
Barista
Starbucks
12.2021 - 04.2022
Barista
Happy Lemon Tea
09.2021 - 12.2021
Lead Barista
Sharetea
09.2019 - 09.2021
Reading Coach
Team Read
11.2017 - 06.2018
High School Diploma -
Mount Rainier High School
Some College (No Degree) - Biology
Highline College
Some College (No Degree) - Medical Anthropology
University of Washington