JASMINE NICKERSON
Puyallup,WA
Summary
Dedicated and highly organized Office Manager/Executive Assistant with over 7 years of experience providing administrative, operational, and executive support in fast-paced professional environments. Skilled in managing executive calendars, coordinating projects, maintaining confidential information, and improving office efficiency. Recognized for exceptional organization, professionalism, strong communication, and the ability to anticipate needs while building positive relationships with leadership, staff, clients, and external partners.
Overview
12
12
years of professional experience
Work History
Office Manager / Executive Assistant
Connections Counseling Services NW
Federal Way, WA
09.2019 - 04.2026
- Managed executive calendars, coordinated meetings, and prioritized scheduling to maximize efficiency.
- Coordinated travel arrangements, itineraries, and office logistics to support executive schedules and optimize resource allocation.
- Provided comprehensive administrative and executive support in a fast-paced behavioral health office.
- Streamlined administrative procedures to enhance workflow efficiency and support seamless daily office operations.
- Prepared professional correspondence, reports, presentations, and meeting materials.
- Maintained confidential employee, client, and organizational records with accuracy and discretion to ensure compliance and protect sensitive information.
- Served as the primary point of contact for executives, staff, vendors, clients, and external partners.
- Assisted with onboarding and administrative training for new employees.
- Verified insurance benefits, collected patient payments, greeted clients, and managed front office operations.
Child & Youth Program Assistant
Child & Youth Services
Joint Base Lewis-McChord, WA
03.2014 - 09.2019
- Developed and implemented educational programs tailored to developmental stages of children from infancy to adolescence, fostering holistic growth.
- Planned and facilitated engaging lesson plans and activities that supported social, emotional, cognitive, and physical development.
- Ensured a safe and nurturing learning environment, adhering to Army and Child & Youth Services regulations to promote child well-being.
- Coordinated with team members to enhance programming quality and operational safety, contributing to a positive learning experience.
- Supported families through positive communication and exceptional customer service.
Education
Associate of Arts - Liberal Arts
Kapiolani Community College/University of Hawaii
Honolulu01-2014
High School Diploma -
Henry J. Kaiser High School
Honolulu06-2002
Skills
- Schedule management
- Admin support
- Document management
- Records management
- Confidential management
- Client relations
- Microsoft Office 365
- Google Workspace
- Microsoft Teams
- Time management
- Team Collaboration
- Communication skills
Timeline
Office Manager / Executive Assistant
Connections Counseling Services NW
09.2019 - 04.2026
Child & Youth Program Assistant
Child & Youth Services
03.2014 - 09.2019
Associate of Arts - Liberal Arts
Kapiolani Community College/University of Hawaii
High School Diploma -
Henry J. Kaiser High School