Jasmine Pace
Pearland
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
4
4
years of professional experience
Work History
Cashier
H-E-B plus
Pearland
2020.11 - Current
- Answered customer questions and provided store information.
- Maintained cleanliness of checkout area including countertops, registers, and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Built and maintained productive relationships with employees.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked closely with front-end staff to assist customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Bachelor of Science - Biology
Texas Southern University
Houston, TX2027-05
Skills
- Critical thinking
- Customer service
- Team building
- Problem solving
- Employee training
- Liquor regulations and compliance
- Professionalism and courtesy
- Cash register systems
- Time management skills
- Fraud prevention awareness
- Conflict resolution
- Cash management
- Patience and empathy
- Work ethic and integrity
Timeline
Cashier
H-E-B plus
2020.11 - Current
Bachelor of Science - Biology
Texas Southern University