Jasmine Perry
Los Angeles,CA
Summary
Experienced entrepreneur with expertise in sales, marketing, and operations management. Leveraging 14+ years of experience to develop innovative business plans, foster collaborative team environments, and adapt to dynamic market conditions. Proficient in payroll, supply chain management, and advanced Microsoft Office applications. Keen focus on driving customer satisfaction and business growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Retail Store Owner
Mail & Auction Place
09.2019 - 04.2023
- Managed daily store operations, including scheduling, training, and supervising employees.
- Oversaw store profitability and controlled expenses such as labor and inventory levels.
- Motivated and supported cashiers, enhancing team performance and customer service.
- Resolved customer complaints promptly and professionally, ensuring satisfaction.
- Maintained store standards, ensuring cleanliness, organization, and attractive displays.
- Managed daily operations, built customer relationships, and maintained high service standards, fostering a collaborative and efficient environment.
- Optimized inventory management, leading to improved stock turnover and increased profitability through strategic planning and execution.
- Implemented new marketing strategies that enhanced brand visibility and drove sales growth, demonstrating a keen ability to adapt and innovate in retail.
Operations Manager
Clean Net USA-Atlanta, GA
01.2011 - 06.2022
- Responsible for providing leadership and assistance to the customer experience team in areas of problem solving, data management and billing issues
- Consults with your clients to develop and maintain client relationships
- Takes ownership of total customer satisfaction, monitoring our performance on key supplier metrics and pursuing corrective action plans as appropriate
- Utilize entrepreneurial skills to network and build strong relationships internally and externally with clients and the community
- Researches our clients' business operations and building long-lasting relationships to tailor your advice to their specific needs
- Assigned personnel
- Provides day-to-day direction and guidance to staff, including assignment of duties and training in policies and procedures
- Coach, counsel, mentor and monitor/evaluate performance of staff
- Participates in and makes recommendations for talent acquisition
- Manages and supervises the Human Resource Manager
- Works with the HR Manager to ensure compliance of employment law
- Ensures job descriptions, recruiting, and managing hiring process are maintained with confidentiality
- Accounting Related Objectives
- Develops and maintains annual budgets
- Prepares monthly, quarterly and annual operating and P&L statements/reports
- Monitors and reviews accounting and related system reports for accuracy and completeness
- Conducts audits and prepares paperwork required for internal and/or external audits
- Assists with managing client engagement, staffing, billings/collections, and ensures client profitability targets are met
- Develops and executes a practice development plan which includes networking, new client development and client expansion activities.
Account Executive
Priority Payment Systems-Alpharetta, GA
01.2010 - 12.2013
- Managed accounts at risk for attrition
- Facilitate Supply and Buyer use of Corporate Purchasing Cards
- Maintained merchant accounts enabling them with the appropriate processing rate for their industry and charge volume
- Cold calling
- Sales, marketing.
Education
High school diploma -
Pontiac Northern High School
Pontiac, MI06.2004
Skills
- Microsoft PowerPoint
- Microsoft SQL Server
- MySQL
- Customer service
- Sales
- Data entry
- Logistics
- Microsoft Word
- Freight
- Payroll
- Microsoft Excel
- Supply chain management
- Maintenance
- Load & unload
- Microsoft Office
Certification
Driver's License
Timeline
Retail Store Owner
Mail & Auction Place
09.2019 - 04.2023
Operations Manager
Clean Net USA-Atlanta, GA
01.2011 - 06.2022
Account Executive
Priority Payment Systems-Alpharetta, GA
01.2010 - 12.2013
High school diploma -
Pontiac Northern High School
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