JASMINE PERSAUD

• Provided fast, friendly support by handling customer inquiries, billing questions, and service issues. Troubleshot internet, TV, and phone concerns and coordinated with technicians for timely resolutions. Processed account updates, payments, and service changes accurately. Consistently met performance goals while maintaining high customer satisfaction.
• Resolved customer inquiries through effective communication and problem-solving techniques.

Provided fast and accurate checkout service while greeting customers and handling payments. Assisted shoppers by answering questions and directing them to the right products or departments. Maintained a clean and organized register area while following all cash-handling procedures. Supported front-end operations by bagging items, stocking essentials, and ensuring a smooth customer experience.

• Provided exceptional customer service, addressing inquiries and resolving issues promptly.