Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
CustomerServiceRepresentative
Jasmine Pierce

Jasmine Pierce

Merritt Island,FL

Summary

Motivated social worker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual who has excelled in current position. Strong ability to adapt to new environments and learn needed programs or skills quickly. Motivated by the desire to make a difference in people's lives for the better.

Overview

9
9
years of professional experience
2
2
Certification

Work History

Contract Caseworker

Christian Family Services
Gainesville , FL
04.2023 - Current

• Complete home study and post placement reports for adoptive families, including interviews, home-inspections, background checks and written reports.
• Provide in-home adoption training to adoptive families.
• Maintain high level of client confidentiality, following strict guidelines and recommendations.
• Assess needs of each client and recommend appropriate services and resources.

ER Registrar

Rockledge Regional Medical Center
12.2022 - Current
  • Collect and enter patient demographic and insurance data into computer database to establish patient's medical record.
  • Receive patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Obtain payments from patients and scan identification and insurance cards.
  • Awarded Top 5 Collector every month and Top Collector in April.
  • Obtain patient signatures for consent to treatment and billing purposes.
  • Look up and verify patient insurance information through OneSource.
  • Interview patients to gather demographic and financial data in MediTech program.
  • Remain HIPPA compliance and standards for all patients.

Caseworker

Christian Family Services
Gainesville, FL
08.2017 - 10.2022
  • Assessed needs of each client and recommended appropriate services and resources.
  • Interacted with over 100 pregnant women annually to create their best parenting option
  • Maintained high level of client confidentiality, following strict guidelines and recommendations.
  • Completed detailed notes and written reports for clients through our data system, MAP.
  • Case management and client advocacy through support and direction to clients and coordinated with hospitals and other community agencies for additional resources.
  • Completed home study and post placement reports for foster and adoptive families, including interviews, home-inspections and written reports.
  • Coordinated updates and visits between biological and adoptive families.
  • Lead quarterly adoption training classes for adoptive families and community groups.
  • Reviewed and completed legal adoption paperwork with birth parents and adoptive parents.
  • Worked with diverse individuals including different ethnicities, socio-economic class, religion, gender and sexual-orientation.
  • Coordinated closely with other community resource groups, including hospitals and pregnancy centers.
  • Led adoption training for pregnancy centers and hospital social workers.
  • Created birth pre and post birth parent surveys to track data.
  • Created and ran a private adoptive family Facebook group for past and present adoptive families.
  • Wrote blogs and articles for the website, social media and newsletter.
  • Created informative social media posts.

AmeriCorps Member - Team Leader

Joseph Pfeifer Kiwanis Camp
09.2015 - 07.2017
  • Mentored and counseled at-risk and inner city 3rd, 4th, and 5th graders at residential camp.
  • Developed weekly schedules with youth development activities and team-building initiatives.
  • Taught reading groups in Alternative Classroom Experience (ACE).
  • Monitored progress, intervened, and advocated for past ACE graduates.
  • Taught various outdoor skills, such as building campfires, lean-too, tents and cooking over fires.
  • Coordinated weekly progress reports with classroom teachers, supervisors and parents.

Domestic Violence Shelter Intern

White County Domestic Violence Shelter
05.2015 - 07.2015
  • Answered crisis hotline calls and safety planned with clients.
  • Worked with clients of various ethnicities, religions and socio-economic backgrounds.
  • Helped clients gain independent living through referrals to community organizations and government agencies, such as food stamps, social security, etc.
  • Completed initial intake with new clients coming into domestic violence shelter care.
  • Daily case management with existing clients, including referrals, crisis counseling, case planning and documentation.
  • Assisted with child management for children who were in shelter.
  • Completed research, compiled data produced timely reports for class.
  • Completed 400 hours of internship.

Education

Bachelor of Science - Social Work

Harding University
Searcy, Arkansas
08.2015

Skills

  • Crisis Situations
  • Meditech
  • OneSource
  • Client Advocacy
  • Confidential Case Documentation
  • Grief Support
  • Assessing Needs
  • Flexible and Adaptable
  • Data Entry
  • Dependable and Responsible
  • Written Communication
  • Interpersonal Communication
  • Organization and Time Management
  • Planning and Coordination
  • Emergency Room Services
  • Patient Data Management Systems
  • Collecting Intake Information
  • Patient File Updates
  • Collections Processing
  • Demographics Information
  • Patient Health Information Access

Certification

  • Notary
  • CJIS

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You miss 100% of the shots you never take.
Wayne Gretzky

Timeline

Contract Caseworker

Christian Family Services
04.2023 - Current

ER Registrar

Rockledge Regional Medical Center
12.2022 - Current

Caseworker

Christian Family Services
08.2017 - 10.2022

AmeriCorps Member - Team Leader

Joseph Pfeifer Kiwanis Camp
09.2015 - 07.2017

Domestic Violence Shelter Intern

White County Domestic Violence Shelter
05.2015 - 07.2015

Bachelor of Science - Social Work

Harding University
Jasmine Pierce