Jasmine Polanco
The Bronx
Summary
Dynamic Personal Injury Paralegal with proven success at The New York Injury Law Firm, excelling in bilingual client communication and legal document drafting. Achieved policy limit settlements on multiple cases while effectively negotiating lien resolutions. Skilled in case management and community outreach, leveraging strong negotiation and organizational abilities to maximize client compensation.
Overview
2
2
years of professional experience
Work History
Personal Injury Paralegal
The New York Injury Law Firm
New York
03.2025 - Current
- Handled all Spanish- language client intake and communication.
- Requested all medical records and created settlement demand packages for insurance adjustors.
- Reviewed medical records, treatment summaries, and diagnostic reports to support case valuation.
- Conducted lien resolution negotiations with medical facilities to maximize client net compensation at case closing.
- Assisted in drafting summons and complaints and litigation documents, including bills or particulars and responses to defendant demands.
- Maintained client data organization using Google Sheets and Excel
- Negotiated settlements in bodily injury claims valued between $25,000-$100,000; successfully secured policy limit tenders on multiple cases within first year.
Community Organizer & Social Impact Intern
The Bronx Defenders
The Bronx
05.2025 - 08.2025
- Delivered presentations at local schools on the school-to-prison pipeline and its effects on the Bronx community
- Organized community outreach initiatives for the Participatory Budgeting Program, educating residents (age 11+) on city funding decisions, reaching South Bronx neighborhoods including Mott Haven and Melrose
- Facilitated youth engagement by giving presentations and encouraging participation in local governance; contributed to nearly 4,000 votes in two months
- Represented the program at community events and street outreach, engaging residents directly to voice opinions on neighborhood projects
- Coordinated and hosted community dinner and block party, delivering final presentations summarizing program outcomes and educational content
- Assisted in development of educational materials and research for community impact presentations
- Observed court hearings in Criminal Court, Family Court, Immigration Court, and Housing Court, gaining direct exposure to legal proceedings.
Divorce Intern
Nelson De La Cruz
The Bronx
02.2025 - 05.2025
- Conducted initial client interviews gathering facts, family info, children info, and financial info.
- Managed client communication and intake inquiries
- Requested, organized and reviewed financial documents (bank statements, pay stubs, retirement accounts)
- Gathered income and expense information for divorce financial disclosures
Volunteer
Catholic Charities of New York
The Bronx
01.2025 - 03.2025
- Prepared and distributed meals to community members, assisting both in food prep and direct distribution
Personal Injury Intern/ Legal Shadow
Law Office of Marc S. Albert
Brooklyn
09.2023 - 01.2024
- Provided Spanish translation for clients, facilitating communication as the offices only bilingual staff member.
- Assisted in case intake, reviewing client information and relaying potential case viability to the attorney
- Observed attorney-client interactions and learned case management processes, including drafting bills of particulars
- Scheduled client appointments and coordinated with medical facilities to provide no-fault insurance claim numbers
- Maintained accurate case notes and documentation to support ongoing personal injury cases.
Education
Bachelor of Arts - Political Science And Business Administration
Cuny of Lehman College
The Bronx, NY05-2022
Skills
- Bilingual client communication (English & Spanish) and client intake
- Legal document drafting
- Case management and litigation support
- Negotiation skills
- Coordination with medical facilities and insurance companies
- Public speaking and community outreach
- Microsoft Office Suite & Google Workspace
- Legal software familiarity (CloudLex, NYSCEF, AAA- American Arbitration Association)
Accomplishments
Employee of the year 2025
Timeline
Community Organizer & Social Impact Intern
The Bronx Defenders
05.2025 - 08.2025
Personal Injury Paralegal
The New York Injury Law Firm
03.2025 - Current
Divorce Intern
Nelson De La Cruz
02.2025 - 05.2025
Volunteer
Catholic Charities of New York
01.2025 - 03.2025
Personal Injury Intern/ Legal Shadow
Law Office of Marc S. Albert
09.2023 - 01.2024
Bachelor of Arts - Political Science And Business Administration
Cuny of Lehman College