Detail-oriented legal professional with hands-on experience in personal injury litigation, case management, and client communication. Adept at supporting attorneys throughout all phases of legal proceedings, including document preparation, trial readiness, and medical record coordination. Holds a Master’s degree in Criminal Justice and a strong foundation in legal systems and victim advocacy. Known for reliability, discretion, and team collaboration under pressure.
Victimology Club Bible Study | Aug 2019 – May 2020
Massage Green Spa – Orange, CT | Sep 2019 – Aug 2022
· Managed client scheduling, handled multi-line phones, and ensured high service quality
· Trained new staff in front-desk operations and customer service protocols
· Helped implement strategies to meet product and membership sales goals
Salon CoordinatorBangz Salon and Wellness Spa – Montclair, NJ | May 2016 – Aug 2021
· Maintained appointment system and assisted clients with service inquiries
· Handled cash and credit transactions; balanced daily drawer reports
· Addressed and resolved customer complaints professionally and promptly