Jasmine Pray
Summary
Organized and dedicated to developing effective processes, aligned company goals and in-return, provides a successful client experience. Forward-thinking with adaptable approach to handling and resolving challenging situations.
Overview
6
6
years of professional experience
Work History
Project Specialist
Bankjoy
07.2021 - Current
- Knowledge expert for documentation and ai implementations
- Lead on sprint planning, grooming, retrospectives, and daily stand ups with developers
- Developed project plans and determined scope for client onboarding, training, testing, and go life support.
- Roadmap planning for feature enhancements and client onboarding for these new systems
- Create, maintain, and update product documentation for clients and internal use.
Implementation Consultant
DIGARC, a Modern Campus Company
10.2019 - 07.2021
- Managing projects from planning, project stages, and client engagement throughout the implementation process
- Driving collaboration between internal teams and clients to achieve project milestones
- Analyzing client provided content to establish documentation within the internal system
- Proactively managing any changes in project scope, identify potential issues and advise client based on research results.
Transitions Specialist
DIGARC, a Modern Campus Company
02.2017 - 10.2019
- Role highlights: - Acts as a liaison between consultants and various team members
- Adheres to best practice standards
- Analyze and interpret client-based data requests
- Manage multiple projects with various due dates
- Quality Assurance to maintain accuracy with the client’s product
- Strong understanding of complex software platforms
- Avid use of Microsoft Office and Google Suite products to manage and complete tasks.
Education
Bachelor's degree - Sociology
University of South Florida
Associate of Arts - AA - undefined
Polk State College
Skills
- Client Education
- Process Improvement Initiative
- Agile Methodologies
- Meeting Facilitation
- On-Time Project Delivery
- Strong Communication and Interpersonal Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Specialist
Bankjoy
07.2021 - Current
Implementation Consultant
DIGARC, a Modern Campus Company
10.2019 - 07.2021
Transitions Specialist
DIGARC, a Modern Campus Company
02.2017 - 10.2019
Bachelor's degree - Sociology
University of South Florida
Associate of Arts - AA - undefined
Polk State College
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