Jasmine Pyles

Here at Quantum Health my soul purpose is to manage the healthcare plans offered by the employers who have hired us. Everything from claims assistance to authorizations to questions about their benefits, we are a lot of time first point of contact when any of our members have any questions , concerns, or frustrations about their plan or claims. I assist with a plethora of questions and concerns and so everything I can to make their experience with Quantum and insurance specifically as easy as possible, making sure they are aware of everything their plan states that way the can't be blindsided. It makes me glad to make thing's simpler for people.

At Ross Dress For Less I started out as a sales associate / cashier where I was typically first point in contact with customer questions and concerns as well as cashing people out. After around 5 months I was promoted to Area Supervisor where I still did a lot of the same task's with answering questions and cashing people out but I was now in charge of opening and closing office responsibilities such as count down the cash drawers and making sure all the proper paper work got / gets filled out properly and on time. After a year in that position, I got promoted to Area Supervisor Operations where I took on more of an big task outlook. I was no longer cashing people out regularly but instead I was given the responsibility of a few more office tasks as well as making sure the store was always set to company standard.

As a retail sales associate I was in charge of making sure the sales floor was always clean and easy to navigate as well as keeping a safe shopping and learning environment for my customers. Being knowledgeable and answering questions to ensure safe practice. I ran my own shifts a lot of days, making sure truck was put away properly and getting stock rotated onto the floor properly, as well as completing markdowns when needed and cleaning tasks. My number one goal was to be the main point of contact for any customer that had any questions or concerns and providing the best service I could.

As a Certified Trainer at Raising Canes I assisted new and existing employees on the companies latest rules and regulations as well as assisting them in more efficient way's of getting things done while still having fun. As a result of my training performance I was offered a spot on the New Restaurant Opening team where I would travel to opening restaurants and train the new employees as both prior to open and a while after open. Came with lots of learning opportunities for myself as well as things were always changing and we were always expanding. I opened a total on 3 locations, with my final one being a modal leader where I was actually demonstrating how to do certain tasks as opposed to only being around for question purposes and back up.