Jasmine Raines

• Coordinate medical care and community resources for a caseload of more than 50 pediatric patients while maintaining accurate documentation and case tracking.
• Serve as a primary point of contact for patients, families, healthcare providers, schools, health plans, and community agencies.
• Collaborate with physicians, social workers, Child Protective Services, the Foster Kinship Clinic, and community organizations to coordinate services for children and families.
• Assist with referral intake, case tracking, data management, and reporting to support departmental operations.
• Connect families with medical, behavioral health, educational, financial, and community resources to improve access to care.
• Maintain confidential patient information and documentation within Epic.
• Advocate for children and families while building strong relationships with community partners.

• Accepted a temporary opportunity with Dayton Children’s Hospital before returning to CompuNet in an expanded leadership role.
• Advanced from Inpatient Phlebotomist to Site Coordinator through strong performance and leadership.
• Managed daily operations of a busy patient service center while ensuring compliance with laboratory policies and quality standards.
• Supervised workflow and trained new employees as a Certified Preceptor.
• Performed inpatient and outpatient specimen collections for pediatric, adult, and geriatric patients.
• Collected specimens throughout the ICU, NICU, Emergency Department, Burn Unit, Rehabilitation, and outpatient laboratory locations.
• Processed blood, urine, wound cultures, Pap smears, and other diagnostic specimens while maintaining specimen integrity.
• Collaborated with physicians, nurses, and healthcare teams to deliver efficient, high-quality patient care.
• Utilized Epic and Sunquest laboratory information systems.
• Delivered exceptional customer service while maintaining patient safety and confidentiality.

• Performed administrative and clerical duties within pediatric physician offices.
• Scheduled appointments, referrals, surgeries, and diagnostic testing.
• Floated between physician offices and outreach testing centers.
• Assisted providers with daily office workflow and patient coordination.
• Delivered exceptional customer service while maintaining patient confidentiality.

In Progress