Jasmine Rampey
Opelika,AL
Summary
Experienced leader with a track record of boosting morale and enthusiasm in the work environment. Skilled in motivating and inspiring teams to achieve exceptional results. Adept at fostering a positive and collaborative atmosphere that promotes productivity and teamwork. Committed to creating a culture of continuous improvement and professional development, leading to increased employee satisfaction and overall organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Branch Manager
Opelika Finance
10.2023 - Current
Store Manager
TitleMax (TMX Finance)
05.2022 - 06.2023
- Manage overall store performance which includes account management and recovery processes
- I train my team to build positive customer relationships and new sales techniques
- Coach and develop Team Members and assist with employee management and training in order to maximize the team's potential
- Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits
CNA - Certified Nursing Assistant
Answered Prayer Home Care Services of Auburn, LLC
01.2017 - 01.2023
- Handled minor wound care
- Monitored vital signs
- Helped clients with daily living needs
- Communicated the client's condition to the nurse in charge
- Worked with mechanical lifts, as needed
Assistant Store Manager
Covington Credit
05.2021 - 05.2022
- Increase revenue with upselling techniques
- Set team goals for collections
- Provided collections training
- Implemented new filing that works best for audits
- Scored 98 on the first audit as Assistant Manager
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Staffing Coordinator/Recruiter
Home Instead Senior Care
05.2019 - 05.2021
- Remotely organizes and prepares work schedules for employees to ensure the appropriate amount of staff is available for each work shift
- Screen applications and select qualified candidates for interviews
- Conduct interviews, onboarding, and training
- This also includes approving and scheduling employees' time off and ensuring vacant positions are filled to meet staffing requirements
- Recruited 100 plus new hires within a six-month period
- Retained up to 20% of staff by creating new training processes
Operations Manager
Lee County Youth Development Center
02.2016 - 05.2019
- Write up daily, weekly, and monthly reports for DYS and DHR
- Identify legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance
- Assisting residents with daily living activities
- Liaising between residents and service providers, documenting resident progress for reporting to appropriate agencies, and de-escalating dangerous situations using various therapeutic techniques
- Prepare work schedules for employees
- Maintain building security and staffing compliance
Finance Manager
Farmers Home Furniture
12.2013 - 02.2016
- Process credit applications and write-up contracts
- Assist staff with customer transactions
- Ensure collectors adhere to regulations, laws, and protocols
- Keeps records of benefits plan participation such as insurance and pension plan, personnel transactions such as hires, performance reviews, and terminations
- Monitor telephone calls for quality control and training
- Trained staff for various positions with a focus in finance
Education
Bachelor's - Social Work
Troy University
Phenix City, AL12-2025
High School Diploma -
Opelika High School
Opelika, AL01.2011
Skills
- Inventory Control
- Loan Evaluation Process
- Employee Development
- Effective Organizational Skills
- Behavioral Interviewing Skills
- Client Account Management
- Operational Oversight
- Microsoft Office Proficiency
- Effective Organization
- Document Evaluation
Certification
- State Tested Nursing Assistant, 01/01/16
- CPR Certification
- First Aid Certification
Military Service
Army Reserves, United States, SGT, 08/05/11, 08/03/24, 74D, Chemical Specialist
Timeline
Branch Manager
Opelika Finance
10.2023 - Current
Store Manager
TitleMax (TMX Finance)
05.2022 - 06.2023
Assistant Store Manager
Covington Credit
05.2021 - 05.2022
Staffing Coordinator/Recruiter
Home Instead Senior Care
05.2019 - 05.2021
CNA - Certified Nursing Assistant
Answered Prayer Home Care Services of Auburn, LLC
01.2017 - 01.2023
Operations Manager
Lee County Youth Development Center
02.2016 - 05.2019
Finance Manager
Farmers Home Furniture
12.2013 - 02.2016
- State Tested Nursing Assistant, 01/01/16
- CPR Certification
- First Aid Certification
Bachelor's - Social Work
Troy University
High School Diploma -
Opelika High School
Similar Profiles
Kalynn MerrittKalynn Merritt
Auxiliary Teacher at Opelika City SchoolsAuxiliary Teacher at Opelika City Schools
Donya McCollumDonya McCollum
Bookkeeper/Data Entry Supervisor at Opelika Town AutomotiveBookkeeper/Data Entry Supervisor at Opelika Town Automotive
Yeojin ChoiYeojin Choi
Worship Leader at Auburn Opelika Korean ChurchWorship Leader at Auburn Opelika Korean Church