Jasmine Reaves
Atlanta,GA
Summary
Skilled in protecting information systems, identifying vulnerabilities, and applying security solutions. Demonstrated proficiency in coding languages including (Python, Java, SQL, HTML/CSS, JavaScript) with strong problem-solving and technical adaptability. Recognized for delivering exceptional customer service and facilitating clear communication to support users and teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Publix
01.2022 - Current
- Collaborated with team members to ensure smooth store operations.
- Resolved customer complaints promptly to enhance shopping experience.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
Education
Associate of Science - Cybersecurity
Gwinnett Technical College
Lawrenceville, GABachelor of Science - Information And Computer Systems
Georgia Gwinnett College
Lawrenceville, GASkills
- Network security
- System administration
- Technical support
- Customer service
- Data analysis
- Team collaboration
- Product knowledge
- Strong numeracy
Certification
- CompTIA Linux+ – Linux system administration
- CompTIA Advanced Security Practitioner (CASP+)
- CompTIA Cybersecurity Analyst (CySA+)
- CompTIA Security+ – Core cybersecurity certification
Timeline
Customer Service Cashier
Publix
01.2022 - Current
Associate of Science - Cybersecurity
Gwinnett Technical College
Bachelor of Science - Information And Computer Systems
Georgia Gwinnett College