Jasmine Reid
105 Morningside Ave. ,IN
Summary
Dynamic professional with extensive experience in retail and hospitality, demonstrated at Berlington Coat Factory and Dennys Restaurant. Excelled in inventory management and customer service, enhancing warehouse productivity and fostering positive customer relationships. Skilled in heavy lifting and team leadership, consistently achieving operational excellence without exceeding a 50% turnover rate.
Overview
8
8
years of professional experience
Work History
Stocker Associate
Berlington Coat Factory
08.2023 - 07.2024
- Kept work areas neat, clean and free from debris.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Helped customers locate desired items and transfer oversized items to vehicles.
Order Fulfillment Associate
Target
09.2019 - 02.2020
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Stocked designated items on shelves, end caps and displays.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Picked and packed order items.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
Waitstaff Manager
Dennys Restaurant
10.2016 - 05.2019
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Ensured smooth operations during high-volume periods by coordinating closely with other managers across departments.
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Monitored health code compliance by enforcing strict cleanliness standards within the dining area and kitchen workspace.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
Education
High School Diploma -
Stewart Academy
Chicago, IL06-2011
Skills
- Loading and unloading
- Shelf Stocking
- Package labeling
- Heavy Lifting
Cooking, cleaning, arts and crafts
I have a big family and cooking/cleaning was a part of life so somewhere down the line I found that I really enjoyed doing the basic things that need to be done to maintain order.
Projects with details and being creative with my hands is also a passion of mine .
Timeline
Stocker Associate
Berlington Coat Factory
08.2023 - 07.2024
Order Fulfillment Associate
Target
09.2019 - 02.2020
Waitstaff Manager
Dennys Restaurant
10.2016 - 05.2019
High School Diploma -
Stewart Academy
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