Jasmine Rivas
Richmond,VA
Summary
Reliable and effective Customer Service Associate and Cashier with 2+ years of experience providing outstanding customer service to a large and varied customer base. A proven problem solver whose adaptability and ingenuity ensures successful resolution of all customer issues. Able to consistently maintain an upbeat and energetic attitude while successfully managing difficult situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Home Depot
Chesterfield, Virginia
04.2020 - 09.2021
- Operated POS cash register for cash, check and credit card transactions with excellent accuracy levels.
- Communicated with customers daily, provided friendly and courteous service and answered questions.
- Restocked and organized front lanes.
Customer Service Associate
Home Depot
Chesterfield, Virginia
09.2021 - Current
- Help a large volume of customers while maintaining a positive attitude.
- Consistently ensuring customer satisfaction by using forward-thinking strategies to address customer needs and concerns.
- Managing over 30 customer calls per day, while delivering outstanding customer service.
- Maintain a clean and safe work environment.
Education
High School Diploma -
Monacan High School
North Chesterfield06.2021
Virginia Commonwealth University -
Virginia Commonwealth University
RichmondSkills
- Bilingual (Spanish native)
- Medical terminology
- Microsoft Office
- Communication
- Adaptability
- Problem-solving
Certification
CPR/AED/First-Aid, NationalCPRFoundation, 08/24
Timeline
Customer Service Associate
Home Depot
09.2021 - Current
Cashier
Home Depot
04.2020 - 09.2021
High School Diploma -
Monacan High School
Virginia Commonwealth University -
Virginia Commonwealth University