Jasmine Rodriguez
Lake Forest,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Operations Supervisor
Tharaldson Hospitality
Lake Forest, CA
03.2023 - Current
- Supervised and trained hotel staff, ensuring adherence to company policies and procedures.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Inspected and checked rooms, inventoried supplies and materials.
- Managed daily operations, including, assigning tasks, and monitoring progress.
Dual Sales Coordinator
Tharaldson Hospitality
Lake Forest, CA
10.2022 - 02.2023
- Developed and implemented sales strategies to increase revenue and profitability.
- Negotiated contracts with corporate clients.
- Generated reports of weekly, monthly, quarterly sales activity.
- Collaborated with other departments within the hotel organization to promote sales initiatives.
Front Desk Agent
Tharaldson Hospitality
Lake Forest, CA
07.2022 - 10.2022
- Greeted, registered and assigned rooms to hotel guests.
- Supervised daily operations of hotel front desk in absence of manager.
- Resolved customer complaints promptly and courteously.
- Assisted guests at check-in, providing information on various services within hotel.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Education
High School Diploma -
El Toro High School
Lake Forest, CA06-2017
Skills
- Supervisory Skills
- Conflict Resolution
- Inventory Management
- Front Desk Operations
- Laundry Operations
- Customer Relations
Accomplishments
- Employee of the Quarter
- Employee of the Year
Languages
- English
- Spanish
Timeline
Operations Supervisor
Tharaldson Hospitality
03.2023 - Current
Dual Sales Coordinator
Tharaldson Hospitality
10.2022 - 02.2023
Front Desk Agent
Tharaldson Hospitality
07.2022 - 10.2022
High School Diploma -
El Toro High School