Open To Work
Anaie Gonzalez
Houston
Summary
Results-driven Operations Supervisor with expertise in team leadership, problem solving, and customer relationship management. Committed to enhancing productivity and employee engagement through effective training and communication. Dynamic Operations Supervisor with a proven track record in managing daily operations and fostering employee development. Skilled in conflict resolution and compliance, with a focus on achieving operational excellence and maximizing team performance.
Overview
3
3
years of professional experience
Work History
Operations Supervisor
Gulf Coast Crating
La Porte
02.2023 - 04.2026
- Supervised daily operations in crate production and shipping processes.
- Guided employees in handling difficult or complex problems.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Led team meetings to discuss goals, challenges, and process improvements.
- Ensured compliance with safety regulations in the workplace environment.
- Trained new employees on proper job functions and company policies and procedures.
- Monitored staff performance and provided feedback for improvement.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Developed strong relationships with customers through excellent customer service practices.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Education
Some College (No Degree) - Business Management
San Jacinto College
Houston, TXSkills
- Operations management
- Supervisory skills
- Team leadership
- Task delegation
- Employee engagement
- KPI tracking
- Training development
- Customer relationship management
- Problem solving
- Decision making
- Employee motivation
- Attention to detail
- Adaptability to change
- Effective communication
- Incident reporting
- Professionalism
Languages
English
Professional
Spanish
Professional
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$60000/yr - $200000/yrTimeline
Operations Supervisor
Gulf Coast Crating
02.2023 - 04.2026
Some College (No Degree) - Business Management
San Jacinto College