Jasmine Ruggiero
Cohoes,NY
Summary
Proven leader with extensive experience in retail management, notably at Supercuts, where I spearheaded operations to enhance store efficiency and customer satisfaction. Excel in problem-solving and customer service, effectively managing inventory and fostering team unity. Achieved significant improvements in customer relations and operational workflow without compromising on quality or team morale.
Overview
9
9
years of professional experience
Work History
Store Manager
Supercuts
06.2017 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Associate
Payless Shoe Source
06.2015 - 04.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma Equivalency -
Penn Foster
Albany, NY01.2015
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Ordering and Inventory
- Scheduling Staff
- Team Meetings
Timeline
Store Manager
Supercuts
06.2017 - Current
Sales Associate
Payless Shoe Source
06.2015 - 04.2017
High School Diploma Equivalency -
Penn Foster