Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jasmine Ruiz

Whittier,CA

Summary

Early-career behavior technician with experience in ABA data collection, positive reinforcement, and behavior intervention. Skilled in client communication, session documentation, and safety procedures in care settings. Supports behavior support plans through accurate reporting and calm, structured care.

Overview

1
1
Language
3
3
years of professional experience

Work History

Behavior Technician

Creative Solutions for Hope
Costa Mesa, California
09.2024 - 10.2024
  • Supported positive reinforcement strategies under supervisor guidance
  • Recorded client responses and session notes in clinic systems
  • Followed safety procedures and confidentiality rules in care settings
  • Redirected challenging behaviors using approved support techniques
  • Communicated client needs to behavior analysts and care teams

Host

Chili's Bar and Grill
Whittier, CA
02.2024 - 08.2024
  • Greeted guests and managed front entrance flow in restaurant setting.
  • Seated parties and organized waitlist using reservation system.
  • Answered phone calls and shared menu, timing, and seating details.
  • Coordinated server stations and communicated table needs to kitchen staff.
  • Maintained clean host stand, dining area, and entrance lobby.
  • Assisted guests with special requests and accessibility needs.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Guest Services Associate

Knott's Berry Farm
Buena Park, California
12.2021 - 06.2023
  • Greeted customers in a friendly and professional manner.
  • Resolved customer complaints in a timely manner.
  • Handled customer returns courteously while adhering to company policy guidelines regarding refunds, exchanges, credits.
  • Greeted guests at Knott's Berry Farm with friendly park admission support
  • Processed ticketing, season pass, and reservation questions at guest service
  • Answered guest questions about attractions, dining, and park directions
  • Resolved guest concerns using calm communication and service policies
  • Coordinated with Knott's Berry Farm teams to support daily guest flow
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Answered incoming calls from potential customers to answer questions about hotel amenities, rates, availability.
  • Welcomed large volume of guests and improved overall customer service.

Education

High School Diploma -

La Habra High School
La Habra, CA
06-2024

Skills

  • Data collection and analysis
  • Positive reinforcement strategies
  • Behavioral intervention techniques
  • Session documentation practices
  • Safety compliance procedures
  • Client communication skills

Languages

Spanish
Limited

Timeline

Behavior Technician

Creative Solutions for Hope
09.2024 - 10.2024

Host

Chili's Bar and Grill
02.2024 - 08.2024

Guest Services Associate

Knott's Berry Farm
12.2021 - 06.2023

High School Diploma -

La Habra High School
Jasmine Ruiz