Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Sandate Cruz

Lafayette,CO

Summary

Motivated Bilingual Advocate experienced in fast paced environments. Dedicated to providing highest standard of service and creating warm and welcoming environment for participants. Invested Bilingual Advocate dedicated to forming trusting relationships and advocating for best interest of participants. Respectful and compassionate professional serving the community by providing guidance for clients in need.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bilingual Advocate

Sister Carmen Community Center
10.2022 - Current
  • Updated client documentation for accurate, compliant, and current records.
  • Supported clients and families with empathy and compassion during difficult times.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Conducted comprehensive assessments, using Family Development plans, and helped family with goal setting towards achievement of goals and positive case outcomes.
  • Maintained regular contact with clients by calling and helping at the foodbank for check-in.

Food Bank Shift Supervisor

Sister Carmen Community Center
05.2020 - 10.2022
  • Completed Food Bank opening and closing procedures.
  • Responded to and resolved customer questions and concerns.
  • Helped volunteers and staff meet standards of service and quality in daily operations.
  • Documented daily food pounds in Boulder County Connect database to track data for the Equity, Nutrition, and Healthy Living Manager to review.
  • Monitored employee and volunteer actions for safety, sanitation, and general housekeeping compliance, proactively protecting staff and participants from safety hazards and infection risks.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Built Relationships by engaging in polite, positive, and culturally sensitive dialogue with food bank participants.

Internship Student

TRU Community Care
01.2022 - 05.2022
  • Helped with administrative support by participating in an ongoing clinical project to obtain palliative care accreditation.
  • Prepared crosswalk to determine if policies met compliance or not
  • Worked on projects using knowledge gained in classes
  • Collaborated in a professional team to track and manage policy readiness reviews.
  • Completed a research, compiled data and updated the emergency preparedness manual.
  • Took detailed meeting minutes/notes, prepared meeting rooms, and compiled paperwork to support departments.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for area of improvement.

AmeriCorps Member

I Have A Dream Foundation
09.2019 - 05.2020
  • Directly supported 40+ students from underserved communities with social, emotional and academic growth through daily programming.
  • Established and maintained community partnerships.
  • Collected attendance, case notes, and volunteer tracking in Salesforce.


Staff Member

School Age Care
03.2015 - 09.2019
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Responsible for new staff orientation and working cooperatively with other members in sharing responsibilities.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

Master of Science - Health Administration

Metropolitan State University of Denver
Denver, CO
05.2022

Bachelor of Arts - Sociology

University of Colorado At Boulder
Boulder, CO
08.2019

Skills

  • Constructive Feedback
  • Team Member Motivation
  • Effective Listening and Communication
  • Client Advocacy
  • Resource Navigation
  • Cultural Sensitivity
  • Client Confidentiality
  • Effective Communication
  • Relationship Building

Certification

  • Certified Motivational Interviewing
  • Certified Suicide Prevention and Abuse Reporting
  • Ageism First Aid Certification
  • Public Health
  • Family Development


Timeline

Bilingual Advocate

Sister Carmen Community Center
10.2022 - Current

Internship Student

TRU Community Care
01.2022 - 05.2022

Food Bank Shift Supervisor

Sister Carmen Community Center
05.2020 - 10.2022

AmeriCorps Member

I Have A Dream Foundation
09.2019 - 05.2020

Staff Member

School Age Care
03.2015 - 09.2019

Master of Science - Health Administration

Metropolitan State University of Denver

Bachelor of Arts - Sociology

University of Colorado At Boulder

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Jasmine Sandate Cruz