Jasmine Sansaricg
Hialeah,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Journeys Shoe Store
Pembroke Pines, FL
06.2021 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources
Sales Lead
Journeys Shoe Store
Pembroke Pines, FL
06.2021 - Current
- Used POS system to process sales, returns, online orders and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Contacted customers to immediately find resolutions for escalated issues.
- Analyzed prior delivery processes and uncovered more efficient method.
Team Member
Chick-fil-A
Hialeah, FL
12.2020 - 06.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
Sales Associate
Journeys Kidz
Brandon, FL
10.2020 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Hialeah Gardens Senior High School
Hialeah Gardens, FL06.2020
Skills
- Business Development
- Fluent in Spanish and English
- Cash Handling
- Attention to Detail
- Cultural Awareness
- Sales trends
- Shipment processing
- Expert in organizing
- Training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Journeys Shoe Store
06.2021 - Current
Sales Lead
Journeys Shoe Store
06.2021 - Current
Team Member
Chick-fil-A
12.2020 - 06.2021
Sales Associate
Journeys Kidz
10.2020 - 11.2020
High School Diploma -
Hialeah Gardens Senior High School
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