Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Jasmine Santiago

North Bergen,NJ

Summary

Diligent Paralegal with robust background in litigation support and case management. Proven track record of effectively managing case files, preparing legal documents, and coordinating with attorneys. Demonstrated excellence in research and communication skills, contributing to successful case outcomes.

Overview

19
19
years of professional experience

Work History

Pre-Litigation Paralegal

Field Law Group
10.2023 - Current
  • Managed high-volume caseloads effectively by creating organized systems for tracking deadlines and prioritizing tasks.
  • Increased case efficiency by streamlining document management and organization processes.
  • Ensured accurate record-keeping by maintaining up-to-date case files, both physical and electronic formats.
  • Assisted in obtaining key evidence through subpoenaing records from various sources such as financial institutions or medical providers.
  • Drafted clear and concise correspondence on behalf of attorneys to clients, opposing counsel, and court personnel.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Contacted witnesses to testify under oath at court hearings.
  • Maintained client satisfaction by providing regular updates on case progress and addressing concerns promptly.
  • Maintained litigation database and document organization for [Type] cases.
  • Assisted in securing favorable settlements for clients by drafting persuasive settlement proposals and negotiating terms.
  • Improved client satisfaction by providing regular updates and explanations of legal proceedings, demystifying legal process.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Assisted attorneys with reviewing and organizing witness reports.
  • Contributed to positive team dynamics within the firm by collaborating effectively with colleagues in both legal support roles and attorney positions.
  • Strengthened client trust through consistent attention to detail when handling sensitive case materials and adhering to strict confidentiality standards.
  • Facilitated client communication through proactive updates on the progress of their cases and addressing any concerns promptly.
  • Coordinated scheduling of depositions, hearings, and meetings for seamless communication between parties involved in a case.

Paralegal

Northeast New Jersey Legal Services, Inc.
11.2022 - 10.2023
  • Drafting legal documents including deposition notices, certifications, contracts, briefs, complaints, subpoenas, motions, and pleadings;
  • Interviewing clients and witnesses and other professionals to talk about case details;
  • Creating summaries of testimonies;
  • Providing additional support to Attorneys during court hearings, depositions and trials;
  • Organizing and maintaining legal files in a paper or electronic filing system;
  • Filing documents with any applicable court systems;
  • Organizing and maintaining documents in a paper or electronic filing system;
  • Helping prepare for trial by organizing exhibits and assisting with other tasks as needed;
  • Directing and coordinating law office activity, including delivery of subpoenas;
  • Calling on witnesses to testify at hearings;
  • Keeping the law library up to date by monitoring legal volumes;
  • Obtaining and maintaining knowledge of one or more areas of law and the applicable;
  • Advocacy for and representation of clients before and/or referral of clients, when required, to the appropriate social, governmental or administrative agencies;
  • Attendance at community group meetings and program outreach events;
  • Preparing letters and requesting documents to prepare clients' cases and doing whatever else is necessary to prepare a client's case;
  • Receiving and maintaining accurate and up-to-date resource material;
  • Maintenance and prompt submission of required reports;
  • Interpret for clients in the office, at judicial/administrative proceedings or other locations as well as provide verbal or written translations of interviews, letters and legal documents;
  • All tasks necessary to the orderly acceptance, interviewing, and referral of all applicants for the pro bono system

Paralegal

Law Offices of John J. Smith, Jr., Esq
11.2021 - 11.2022
  • Managed all Worker's Compensation claims from filing Petition to Claims Settlement;
  • Maintained all Estate Probate files;
  • Drafted Wills, Power-of-Attorneys and Living Wills;
  • Secretarial duties including answering phones, primary client contact and office record keeping;
  • Light bookkeeping;
  • Supported management in addressing any personnel / client matters

Litigation Paralegal

Law Offices of Robert A. Cardali & Associates, LLC
08.2016 - 03.2020
  • Utilized my strong communication and presentation skills, both written and verbal by being the primary client contact, supporting management in addressing any personnel / client matters within the department;
  • Prior and updated medical records retrieval, review and organization and drafting of medical chronologies and summaries;
  • Drafted all pleadings, motions, discovery, discovery responses and some briefs and memorandums of law; Contact and scheduling with expert witnesses;
  • Investigation of claims and contact and meetings with witnesses;
  • Drafted appeal pleadings and Record on Appeal, and assisted attorney with legal research for brief and compiling and filing of same;
  • Drafting of pleadings and motions and gathering of numbers and documents for hearing on reduction or dismissal of third-party lines;
  • Scheduling of depositions, prepared meetings and mediation for depositions, Facilitated negotiation assistance and expedited case settlements;
  • Responsible for 'driving' my cases - moving the cases along; by using my extensive knowledge of administrative procedures, rules of civil procedure, rules of evidence and trial practices and Legal and medical literature research

Executive Administrative Assistant

NYC Department of Transportation Legal Division
01.2016 - 08.2016
  • Assisted in the development and distribution of staff schedules while producing and/or assisting in the production of all required internal and external reports, forms, schedules, and correspondence;
  • Develops or maintains an accurate and up to date records management system (including classifying and coding electronic and hardcopy files and stores/retrieves and disseminates information for staff and clients;
  • Works cooperatively with all team members to support the achievement of work plan activities designed to achieve identified goals and objectives;
  • Processed Freedom of Information Law requests while actively participating in the department's strategic planning sessions;
  • Regularly reviews progress on standard department deliverables and takes appropriate action to ensure timely completion of all department tasks while coordinating liaison activities with other agency departments;
  • Completes internal and external correspondence, legal documents, form letters and other documents, and distributes them as directed;
  • Aided in the development of the department budget and ensures spending remains within acceptable variances

Family Law Paralegal

Law Offices of Robert P. Santoriella, P.C.
06.2015 - 01.2016
  • Completed inventory of entire Family Law Department files and brought files up to date;
  • Completed Judgment Roll for files abandoned by previous employees for Contested Divorces (more than 2 + years old) and successfully obtained Judgment of Divorce;
  • Corrected and successfully obtained Judgment of Divorces on rejected Uncontested Divorces;
  • Legal processes associated with domestic relationships including divorce, custody, child support, adoption and paternity;
  • Prepare settlement agreements and Addendum's to Settlement Agreements and filed corresponding documents in court;
  • Interview and collect information on client with supporting documentation create and manage client files;
  • Determine spousal and child support requirements;
  • Maintain communication with client to assist in preparations of pleadings, complaints, petitions, decrees, affidavits

Family Law Paralegal

Willens & Baker, P.C
03.2013 - 06.2015
  • Focused on legal processes associated with domestic relationships including divorce, custody, child support, adoption and paternity;
  • Interview and collect information on client with supporting documentation create and manage client files;
  • Determine spousal and child support requirements;
  • Prepare pleadings, complaints, petitions, discovery requests, responses, temporary orders, decrees, affidavits, subpoenas, agreements and detailed presentations and reports as required;
  • Ensures the safeguarding of all confidential files;
  • Monitor dates for hearings, court appearances and depositions;
  • Maintain ongoing client communication to Co-ordinate trial preparation including witnesses, exhibits and trial notebooks;
  • Organize mediations and arbitrations;
  • Prepare settlement agreements;
  • Assist during trial;
  • Prepared and mailed monthly billing statements

Paralegal

We the People
09.2006 - 03.2013
  • Assisted and guided customers with Bankruptcy (guidance and preparation of Chapter 7);
  • Estate Planning (Wills, POA's, Living Wills);
  • Small Business Startup LLC's, Incorporations and Non-Profit;
  • Quit Claim Deeds (including tax forms) and Affidavits;
  • Heavy multi-tasking; answering phones, greeting/assisting walk-in customers, processing Uncontested Divorces from Summons to Judgment (NY & NJ) and proofreading and maintaining 400 + active files

Education

High School -

Memorial High School
West New York, NJ
01.1998

Skills

  • Communication skills
  • Organizational skills
  • Law office
  • Computer skills
  • Westlaw
  • Lexis-Nexis
  • Proofreading
  • Intake
  • Crisis intervention
  • Accounting
  • Filing
  • Computer literacy
  • Editing
  • Writing skills
  • Bilingual
  • Real estate law
  • Hospitality
  • Guest services
  • Document preparation
  • Document management
  • Witness interviews
  • Legal case files
  • Administrative support
  • Case management
  • FLUENT IN [LANGUAGE]
  • Filing system organization
  • Meeting preparation
  • Effective multitasking

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Pre-Litigation Paralegal

Field Law Group
10.2023 - Current

Paralegal

Northeast New Jersey Legal Services, Inc.
11.2022 - 10.2023

Paralegal

Law Offices of John J. Smith, Jr., Esq
11.2021 - 11.2022

Litigation Paralegal

Law Offices of Robert A. Cardali & Associates, LLC
08.2016 - 03.2020

Executive Administrative Assistant

NYC Department of Transportation Legal Division
01.2016 - 08.2016

Family Law Paralegal

Law Offices of Robert P. Santoriella, P.C.
06.2015 - 01.2016

Family Law Paralegal

Willens & Baker, P.C
03.2013 - 06.2015

Paralegal

We the People
09.2006 - 03.2013

High School -

Memorial High School

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Jasmine Santiago