Jasmine Seals
Levittown,PA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
04.2017 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Delivered successful training to more than 20 employees during tenure, educating on successful work processes and productivity strategies
Counselor
Neshaminy Kids Club
08.2021 - Current
- Maintained confidentiality of records relating to students.
- Guided students in developing skills and strategies for dealing with problems.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Implemented and developed core counseling programs to meet each individual's specific and varying needs.
Cashier/Barista Shift Lead
Giant Food Stores
01.2015 - 04.2017
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
Education
Bachelor of Arts - Early Childhood Education
West Chester University of Pennsylvania
West Chester, PAAssociate of Arts - Early Childhood Education
Bucks County Community College
Newtown, PA12.2020
Skills
- Customer Loyalty
- Equipment Purchasing
- Operational Reporting
- Espresso Machine Operation
- Performance Motivation
- Complex Problem-Solving
- Anticipating Problems
- Delegating Assignments and Tasks
- Creative Arts
Timeline
Counselor
Neshaminy Kids Club
08.2021 - Current
Shift Supervisor
Starbucks
04.2017 - Current
Cashier/Barista Shift Lead
Giant Food Stores
01.2015 - 04.2017
Bachelor of Arts - Early Childhood Education
West Chester University of Pennsylvania
Associate of Arts - Early Childhood Education
Bucks County Community College