Jasmine Seals
Austin,Texas
Summary
Project Manger IV overseeing governance, reporting, and process improvement across public-sector programs, holding a PMP certification. Leads cross-department projects, maintains policies and procedures, and delivers monthly reporting to leadership while building training programs for 1,100 staff. Strengthens operations through automation, mentoring, and clear project documentation.
Overview
3
3
Certifications
5
5
years of professional experience
Work History
Project Manger IV
Texas Health and Human Services
07.2026 - Current
- Oversee project governance for Community Services, delivering accurate monthly reports to leadership and maintaining policies and procedures.
- Implement and maintain a professional development program for 1,100 staff by identifying training needs, creating materials, and facilitating sessions.
- Lead cross-departmental process improvements using Lean Six Sigma, automation, and root cause analysis to streamline business operations.
- Provide guidance and support to project managers and staff, strengthening cross-functional coordination and change management.
- Align project lifecycle activities with stakeholder priorities to identify improvement opportunities and keep work moving toward division goals.
Program Specialist VII
Texas Health and Human Services
07.2025 - 07.2026
- Managed 3 audit workstreams weekly with CMS, contractors, and internal teams to keep PERM activities aligned.
- Coordinated PERM audit phases by applying project governance, communication, and collaborative planning to support timely federal responses.
- Monitored claims data submissions, medical record requests, and review findings, resolving issues quickly to protect project timelines.
- Developed and maintained detailed PERM request and corrective action documentation in SharePoint and the federal SFTP portal.
- Led meetings with internal teams, CMS, and contractors to clarify priorities, streamline workflow, and reinforce stakeholder alignment.
- Analyzed complex audit issues and delivered process improvement recommendations to support resolution and stronger review outcomes.
MANAGEMENT ANALYST IV
Texas Health and Human Services
10.2023 - 07.2025
- Developed and maintained a Microsoft canvas app and SharePoint lists for the Office of Transformation and Innovation requisition process, improving transparency for 32 staff members and reducing wait times and errors through Power Automate.
- Led iterative development of a Microsoft canvas app for the HHSC Functional Assessment, supporting statewide data collection across 320+ Texas Health and Human Services business areas.
- Built Power BI reports and Microsoft Word summary pages for the Functional Assessment used by the Executive Commissioner and Executive Leadership during the 89th Legislative Session and Sunset preparation.
- Managed full project lifecycles from planning through implementation, delivering project goals and objectives on schedule.
- Built stakeholder relationships using change management, conflict resolution, and detailed communication plans to keep project work aligned.
- Gathered requirements through interviews, surveys, and focus groups to define scope, responsibilities, and project timelines.
- Applied Lean Six Sigma and process improvement methodologies to identify root causes and develop targeted, sustainable solutions across projects.
MANAGEMENT ANALYST III
Texas Health and Human Services
09.2022 - 10.2023
- Facilitated 1-2 stakeholder meetings weekly to surface ideas, align priorities, and advance project decisions.
- Managed 50+ training materials for the HHS online learning environment across creation, storage, and delivery.
- Supported Project Managers with planning, organizing, and executing project activities aligned to goals and timelines.
- Prepared monthly progress reports and leadership presentations to communicate project status and key updates.
- Directed communications for the Process Improvement team and the Continuous Improvement Academy before, during, and after the program.
- Designed and administered program surveys, analyzed feedback, and produced reports to identify improvement opportunities.
- Reviewed, revised, and created presentations, handouts, in-class activities, and assignments aligned to learning objectives and program goals.
QUALITY ASSURANCE SPECIALIST IV
Texas Health and Human Services
01.2022 - 09.2022
- Manage $[number] in audit logistics for on-site and virtual reviews, including scheduling, requests, and timely responses.
- Coordinate weekly internal and external review meetings each cycle to keep QIP and CAP monitoring on track.
- Lead development and implementation of Quality Improvement Plans, Corrective Action Plans, and monitoring processes at AuSSLC.
- Analyze operational data to support process improvements and strengthen monitoring outcomes.
- Facilitate monthly multidisciplinary meetings to review QIPs, CAPs, and initiatives identified through internal and external reviews.
- Review reports to prioritize improvement areas and shape targeted initiatives for implementation.
- Apply Lean Six Sigma practices to support structured process improvement and monitoring efforts.
Education
Bachelor of Arts - Health and Society
The University of Texas At Austin
Austin, TX01-2020
Skills
- Project governance
- Stakeholder management
- Cross-functional leadership
- Training program development
- Executive reporting
- Project lifecycle management
- Process improvement methodologies
- Lean Six Sigma
- Root cause analysis
- Change management
- Project lifecycle management
Certification
Discipline Agile Scrum Master (DASM)
Timeline
Project Manger IV
Texas Health and Human Services
07.2026 - Current
Program Specialist VII
Texas Health and Human Services
07.2025 - 07.2026
MANAGEMENT ANALYST IV
Texas Health and Human Services
10.2023 - 07.2025
MANAGEMENT ANALYST III
Texas Health and Human Services
09.2022 - 10.2023
QUALITY ASSURANCE SPECIALIST IV
Texas Health and Human Services
01.2022 - 09.2022
Bachelor of Arts - Health and Society
The University of Texas At Austin