Jasmine Shepherd
Las Vegas,NV
Summary
Diligent Social Work Student with aptitude for effectively communicating with clients. Skilled at helping clients develop life skills and coping mechanisms. Well-versed in applying conflict resolution techniques to mediate family crisis.
Overview
11
11
years of professional experience
Work History
Assistive Technology Specialist
Clark County School District
Las Vegas, NV
01.2015 - Current
- Working alongside teachers and students to help achieve goals utilizing Assistive and adaptive technology
- Develop training for communication with parents and teachers
- Created interactive and digital monthly newsletter and speech lessons for the district
- Helped create implementation strategies for lessons and speech activities
- Created virtual online training that was utilized by the entire school district during the covid shut down.
- Conducted demonstrations of assistive technology products to stakeholders including families, teachers, therapists, administrators, and other professionals.
- Used remote login tools to assist clients with technical and product questions.
- Developed strategies for augmentative communication systems, environmental control systems, computer access solutions, and other specialized products.
- Advised staff on how they can modify their teaching methods based on each student's unique abilities when using AT tools.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
Assistive Technology Specialist
Accelerated Learning Center
Las Vegas, NV
05.2018 - 08.2018
- Summer School Consultant collaboration with behaviorist and speech pathologist and behavior plans for students
- Training for staff of speech and technology strategies to reach students desired goals.
- Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Collaborated with multidisciplinary teams to ensure optimal outcomes for users of assistive technology.
Assistant Manager
Cole Haan
Las Vegas, NV
03.2013 - 01.2014
- Client relations and sales
- Training of staff new procedures
- Inventory and data entry
- Hiring and onboarding of employees
- Sales and client relation coaching for staff
- Team building activities.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Completed inventory audits to identify losses and project demand.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Education
Bachelor of Fine Arts -
International Academy of Design and Technology
03.2011
Obtaining Masters of Social Work
Walden University
Minneapolis, MNSkills
- Ambassador Triple Dare Running Company
- Effective at helping people meet their goals
- Skilled with implementing behavior and task analyst
- Familiar working with technical platforms
- Able to demonstrate and customize online tools for clients
- Software Installation
- User Support
- Product Troubleshooting
- Client Home Visits
- Case Management
- Client Needs Assessments
- Implementing Client Care Plans
- Customer Service
- Issue Reporting
- Relationship Building
- Client and Family Interviews
- Life Skills Development
- Community Outreach Programs
- Community Advocacy
- Educational Programs
- Goal Setting
- Behavioral Intervention
- Home Visits
- Employee Training
- Cultural Sensitivity
Awards
CCSD Employee of the month Triple Dare Running Company Ambassador of the month
Projects
American Cancer Society Action Network, Event Planner, 2018-01-01, 2018-12-31, Organized artists, vendors and media for fundraiser and cancer issues for the Las Vegas area. Promoted advocacy for and awareness for families resources.
Training
Google Forms, Docs Apple, Ipad and IOS applications Applications for communications
Languages
Spanish
Elementary
Affiliations
Art, painting, wellness, yoga, meditation, sound therapy
Accomplishments
Created and instructed virtual family outreach videos and webinars to help families with children with communication and behavior needs
References
References available upon request.
Timeline
Assistive Technology Specialist
Accelerated Learning Center
05.2018 - 08.2018
Assistive Technology Specialist
Clark County School District
01.2015 - Current
Assistant Manager
Cole Haan
03.2013 - 01.2014
Bachelor of Fine Arts -
International Academy of Design and Technology
Obtaining Masters of Social Work
Walden University
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