Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jasmine Shives

Memphis,TN

Summary

Dynamic CDL A Truck Driver with proven expertise at Covenant Transport & Monterey Mushrooms, excelling in GPS navigation and safe driving practices. Recognized for consistently meeting delivery schedules and enhancing customer satisfaction through effective communication and problem-solving. Adept at maximizing fuel efficiency while ensuring compliance with federal regulations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

CDL A Truck Driver

Monterey Mushrooms
05.2024 - Current
  • Operated commercial vehicles safely in accordance with traffic regulations and safety protocols.
  • Conducted pre-trip and post-trip inspections to ensure vehicle readiness and compliance with safety standards.
  • Maintained accurate logbooks documenting hours of service, mileage, and fuel consumption.
  • Communicated promptly with dispatch regarding any delays or issues encountered on the road.
  • Participated in company training programs to enhance driving skills and safety practices.

CDL A Truck Driver

Covenant Transport
09.2023 - 04.2024
  • Navigated routes effectively using GPS technology while adhering to delivery schedules.
  • Developed familiarity with federal transportation regulations to ensure compliance during operations.
  • Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
  • Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
  • Adhered strictly to all applicable state laws governing commercial trucking operations ensuring both personal safety and legal compliance.

On-Site Manager

Arrow Workforce Solutions
11.2020 - 08.2023
  • Oversaw daily operations, ensuring efficient workflow and adherence to safety standards.
  • Managed staffing schedules, optimizing workforce allocation to meet production demands.
  • Implemented process improvements that enhanced productivity and reduced downtime.
  • Trained and mentored new team members on operational procedures and safety protocols.
  • Coordinated communication between teams, facilitating problem resolution and collaboration.

Recruiter Specialist

Staffline Temporary Service
01.2018 - 11.2020
  • Developed and implemented targeted recruitment strategies to attract top talent across diverse roles.
  • Conducted thorough candidate screenings and interviews, ensuring alignment with organizational culture and job requirements.
  • Collaborated with hiring managers to define position specifications and refine selection processes for efficiency.
  • Maintained applicant tracking system, enhancing data accuracy and improving reporting capabilities for recruitment metrics.
  • Facilitated onboarding processes, providing new hires with essential training resources and orientation support.

Customer Service Representative

Crisp Connections
11.2015 - 01.2018
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume calls while maintaining professionalism and accuracy in service delivery.
  • Trained new representatives on company policies and customer service best practices.
  • Implemented process improvements to enhance workflow efficiency and customer satisfaction.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Whitehaven High School
Memphis, TN

Skills

  • Fuel efficiency maximization
  • GPS navigation mastery
  • Decision making aptitude
  • Safe driving practices
  • Trip planning efficiency
  • Scheduling coordination
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Recruitment metrics analysis
  • Diversity hiring
  • Recruiter training
  • Candidate assessment
  • Job posting optimization
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Call center experience
  • Relationship building

Certification

TWIC Card

Timeline

CDL A Truck Driver

Monterey Mushrooms
05.2024 - Current

CDL A Truck Driver

Covenant Transport
09.2023 - 04.2024

On-Site Manager

Arrow Workforce Solutions
11.2020 - 08.2023

Recruiter Specialist

Staffline Temporary Service
01.2018 - 11.2020

Customer Service Representative

Crisp Connections
11.2015 - 01.2018

High School Diploma -

Whitehaven High School

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Jasmine Shives