Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jasmine Smithson

Erie

Summary

Dynamic Patient Registration Specialist with extensive experience at Promedica Monroe Regional Hospital. Proven track record in meticulous data entry and payment processing, ensuring compliance with confidentiality regulations. Recognized for exceptional customer service and staff training abilities, fostering a collaborative environment that enhances patient care and operational efficiency.

Overview

7
7
years of professional experience

Work History

<ul> <li>Obtaining demographic information, validating insurance, and receiving payment.</li> <li>Answer and/or refer questions received from patients, visitors, and staff, as appropriate.</li> <li>Ensure coworkers are properly trained in order to complete their job duties.</li> <li>Verified insurance information and collected necessary documentation from patients.</li> <li>Assisted in training new staff on registration protocols and systems usage.</li> <li>Maintained confidentiality of patient information in compliance with HIPAA regulations.</li> <li>Verified insurance and collected critical data elements to properly identify and bill patients.</li> </ul>

Promedica Monroe Regional Hospital
Monroe
05.2022 - Current
  • Obtaining demographic information, validating insurance, and receiving payment.
  • Answer and/or refer questions received from patients, visitors, and staff, as appropriate.
  • Ensure coworkers are properly trained in order to complete their job duties.
  • Verified insurance information and collected necessary documentation from patients.
  • Assisted in training new staff on registration protocols and systems usage.
  • Maintained confidentiality of patient information in compliance with HIPAA regulations.
  • Verified insurance and collected critical data elements to properly identify and bill patients.

<ul> <li>Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.</li> <li>Documented patient information in electronic health records system</li> <li>Acts as a liaison between the patient and the nurse to report changes and/or concerns.</li> <li>Provides high-level customer service to all patients, patients' families, visitors, and employees.</li> <li>Participates in the hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.</li> <li>Performs delegated tasks once competency has been validated.</li> </ul>

Bon Secours Mercy Health St. Charles
Oregon
02.2022 - 03.2024
  • Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
  • Documented patient information in electronic health records system
  • Acts as a liaison between the patient and the nurse to report changes and/or concerns.
  • Provides high-level customer service to all patients, patients' families, visitors, and employees.
  • Participates in the hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
  • Performs delegated tasks once competency has been validated.

<ul> <li>Obtaining demographic information, validating insurance, and receiving payment.</li> <li>Registered new patients using electronic health record systems.</li> <li>Verified patient insurance information and updated records accurately.</li> <li>Assisted patients with completing registration forms and documents.</li> <li>Educated patients on office policies and procedures during registration.</li> <li>Maintained confidentiality of patient information in compliance with regulations.</li> </ul>

Promedica Health and Wellness Center
Sylvania
12.2020 - 05.2022
  • Obtaining demographic information, validating insurance, and receiving payment.
  • Registered new patients using electronic health record systems.
  • Verified patient insurance information and updated records accurately.
  • Assisted patients with completing registration forms and documents.
  • Educated patients on office policies and procedures during registration.
  • Maintained confidentiality of patient information in compliance with regulations.

<ul><li>Took and prepared new patient orders, obtains and processes registration information, and facilitates insurance pre-certification when indicated</li><li>Answers and directs incoming phone calls: opens and routes mail</li><li>Scheduled Interventional radiology procedures, ordered blood work if needed for the Patient, and made daily reminder phone calls to patients</li></ul>

Promedica Monroe Regional Hospital
Monroe
08.2020 - 11.2020
  • Took and prepared new patient orders, obtains and processes registration information, and facilitates insurance pre-certification when indicated
  • Answers and directs incoming phone calls: opens and routes mail
  • Scheduled Interventional radiology procedures, ordered blood work if needed for the Patient, and made daily reminder phone calls to patients

<ul> <li>Supported classroom activities by preparing educational materials and resources</li> <li>Assisted the lead teacher in implementing lesson plans and daily schedules.</li> <li>Monitored student behavior to ensure a safe and positive learning environment.</li> <li>Organized and maintained classroom supplies and learning tools for accessibility.</li> </ul>

Cribs to Crayons Daycare Center
Lambertville
01.2019 - 08.2020
  • Supported classroom activities by preparing educational materials and resources
  • Assisted the lead teacher in implementing lesson plans and daily schedules.
  • Monitored student behavior to ensure a safe and positive learning environment.
  • Organized and maintained classroom supplies and learning tools for accessibility.

<ul> <li>Performed haircuts, color treatments, and styling techniques using industry tools.</li> <li>Consulted with clients to determine desired hairstyles and hair treatments.</li> <li>Maintained a clean and organized workstation to ensure client safety and comfort.</li> <li>Educated clients on hair care products and maintenance for optimal results.</li> <li>Managed appointment schedules to optimize client flow and service efficiency.</li> </ul>

Shear Performance & Co
Monroe
09.2018 - 12.2018
  • Performed haircuts, color treatments, and styling techniques using industry tools.
  • Consulted with clients to determine desired hairstyles and hair treatments.
  • Maintained a clean and organized workstation to ensure client safety and comfort.
  • Educated clients on hair care products and maintenance for optimal results.
  • Managed appointment schedules to optimize client flow and service efficiency.

Education

High School -

Erie, MI
Erie, MI
06.2018

Certification - Cosmetology

Monroe, MI
Monroe, MI
01.2018

Some College (No Degree) -

Perrysburg, OH
Perrysburg, OH

Some College (No Degree) -

Toledo, OH
Toledo, OH

Skills

  • Staff training
  • Customer service
  • Data entry
  • Payment processing
  • Confidentiality compliance
  • Strong organization
  • Staff training
  • Customer service
  • Data entry
  • Payment processing
  • Confidentiality compliance
  • Strong organization

References

Reference available upon request

Timeline

<ul> <li>Obtaining demographic information, validating insurance, and receiving payment.</li> <li>Answer and/or refer questions received from patients, visitors, and staff, as appropriate.</li> <li>Ensure coworkers are properly trained in order to complete their job duties.</li> <li>Verified insurance information and collected necessary documentation from patients.</li> <li>Assisted in training new staff on registration protocols and systems usage.</li> <li>Maintained confidentiality of patient information in compliance with HIPAA regulations.</li> <li>Verified insurance and collected critical data elements to properly identify and bill patients.</li> </ul>

Promedica Monroe Regional Hospital
05.2022 - Current

<ul> <li>Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.</li> <li>Documented patient information in electronic health records system</li> <li>Acts as a liaison between the patient and the nurse to report changes and/or concerns.</li> <li>Provides high-level customer service to all patients, patients' families, visitors, and employees.</li> <li>Participates in the hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.</li> <li>Performs delegated tasks once competency has been validated.</li> </ul>

Bon Secours Mercy Health St. Charles
02.2022 - 03.2024

<ul> <li>Obtaining demographic information, validating insurance, and receiving payment.</li> <li>Registered new patients using electronic health record systems.</li> <li>Verified patient insurance information and updated records accurately.</li> <li>Assisted patients with completing registration forms and documents.</li> <li>Educated patients on office policies and procedures during registration.</li> <li>Maintained confidentiality of patient information in compliance with regulations.</li> </ul>

Promedica Health and Wellness Center
12.2020 - 05.2022

<ul><li>Took and prepared new patient orders, obtains and processes registration information, and facilitates insurance pre-certification when indicated</li><li>Answers and directs incoming phone calls: opens and routes mail</li><li>Scheduled Interventional radiology procedures, ordered blood work if needed for the Patient, and made daily reminder phone calls to patients</li></ul>

Promedica Monroe Regional Hospital
08.2020 - 11.2020

<ul> <li>Supported classroom activities by preparing educational materials and resources</li> <li>Assisted the lead teacher in implementing lesson plans and daily schedules.</li> <li>Monitored student behavior to ensure a safe and positive learning environment.</li> <li>Organized and maintained classroom supplies and learning tools for accessibility.</li> </ul>

Cribs to Crayons Daycare Center
01.2019 - 08.2020

<ul> <li>Performed haircuts, color treatments, and styling techniques using industry tools.</li> <li>Consulted with clients to determine desired hairstyles and hair treatments.</li> <li>Maintained a clean and organized workstation to ensure client safety and comfort.</li> <li>Educated clients on hair care products and maintenance for optimal results.</li> <li>Managed appointment schedules to optimize client flow and service efficiency.</li> </ul>

Shear Performance & Co
09.2018 - 12.2018

High School -

Erie, MI

Certification - Cosmetology

Monroe, MI

Some College (No Degree) -

Perrysburg, OH

Some College (No Degree) -

Toledo, OH

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