Jasmine Snowton
Paris,TX
Summary
To obtain a challenging position which will allow me to both further utilize my skills and acquire new abilities.
Professional with strong background in Medicaid eligibility determination and case management. Proven ability to navigate complex regulations and ensure compliance. Strong focus on team collaboration and achieving results. Known for reliability and adaptability in dynamic environments. Expertise in data analysis, client communication, and process improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medicaid Eligibility Specialist
Texas Health and Human Services
Paris, TX
06.2022 - Current
- Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
- Improved customer service experience for applicants, providing clear explanations of eligibility requirements and addressing concerns promptly.
- Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
- Resolved eligibility discrepancies by carefully reviewing regulations and collaborating with relevant parties to reach accurate determinations.
- Collaborated with other specialists to ensure consistent interpretation of Medicaid regulations and policies.
- Managed high caseloads efficiently, prioritizing tasks effectively and utilizing time-management skills to meet deadlines consistently.
- Achieved timely resolution of cases, conducting comprehensive reviews and maintaining close communication with applicants.
Server
Tamollys Mexican Kitchen
Paris, TX
08.2018 - 12.2024
- Waitress and cashier for ToGo orders
- Took and memorized orders
- Served food
- Checked on customers frequently
- Cleared tables
- Worked at a restaurant
- Handled a high volume of customers regularly
- Greeted customers
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Customer Service
Taco Casa
Paris, TX
05.2017 - 04.2018
- Work line making food for drive thru and lobby.
- Take food orders for lobby and drive thru.
- Put away inventory
- Wash, peel and cut various foods to prepare
- Cleaned work areas, equipment, utensils, and dishes.
- Assisted staff with various tasks as needed.
Customer Service
Braums
Paris, TX
08.2016 - 02.2017
- Work line making food for drive thru and lobby
- Putting away inventory
- Wash, peel and cut various foods to prepare
- Cleaned work areas, equipment, utensils, and dishes.
- Assisted staff with various tasks as needed.
- Taking food orders for drive thru and lobby area
Customer Service
Paris Family Fun Center
Paris, TX
04.2015 - 02.2016
- Ability to take accurate phone messages.
- Scheduled appointments for birthday parties or any occasions.
- Prepare and cook food for orders.
- Assists with taking customers orders.
- Work cash register for front entrance.
- Cleaned work areas, equipment, utensils, and dishes.
Customer Service
Papa Murphy's
Paris, TX
01.2015 - 04.2015
- Wash, peel and cut various foods to prepare.
- Cleaned work areas, equipment, utensils, and dishes.
- Stored food in designated containers and storage areas to prevent spoilage.
- Assisted staff with various tasks as needed.
- Assisted with filling customer's orders.
Education
Associates of Science - Science of General Studies
Paris Junior College
Paris, TX01.2017
Diploma -
Paris High School
Paris, TX06.2015
Skills
- DETAIL-ORIENTED
- HIGHLY ORGANIZED
- TEAM PLAYER
- VERY ORGANIZED
- Customer Service
- Sales
- Order Entry
- Computer Operation
- Application processing
- Eligibility determination
- Medicaid
- Attention to detail
- Effective communication skills
- Multitasking
- Team collaboration
- Computer proficiency
- Adaptability
- Policy interpretation
Certification
Food Handler Certification
Additional Information
- SKILLS PROFILE
- Highly organized and detail-oriented
- Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve goals
- Dedicated team player who enjoys learning new skills
- Willingness and eagerness to learn
Timeline
Medicaid Eligibility Specialist
Texas Health and Human Services
06.2022 - Current
Server
Tamollys Mexican Kitchen
08.2018 - 12.2024
Customer Service
Taco Casa
05.2017 - 04.2018
Customer Service
Braums
08.2016 - 02.2017
Customer Service
Paris Family Fun Center
04.2015 - 02.2016
Customer Service
Papa Murphy's
01.2015 - 04.2015
Associates of Science - Science of General Studies
Paris Junior College
Diploma -
Paris High School