Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
Generic
Jasmine I. Soriano

Jasmine I. Soriano

Garden City,Kansas

Summary

Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures, with solid background in phlebotomy practices, ensuring accuracy and patient comfort. Skilled in venipuncture and specimen handling, contributing to efficient lab operations. Demonstrated ability to maintain sterile environments and effectively communicate with diverse patients.

Overview

2
2
years of professional experience

Work History

Phlebotomist

CommonSpirit Health
03.2025 - Current
  • Company Overview: St Catherine Hospital
  • Performed venipuncture and capillary draws while ensuring patient comfort and safety throughout my clinicals
  • Strong communication skills allowed me to build strong bonds within patients, making them feel comfortable getting their blood drawn
  • St Catherine Hospital

Customer Service Representative

Walmart
06.2023 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Investigated and resolved customer inquiries and complaints quickly.

Education

phlebotomy program -

Garden City Community College
Garden City, KS

Associate of Science - Allied Health

Garden City High School
Garden City, KS
05-2026

High School Diploma -

Garden City High School
Garden City, KS
05-2024

Skills

  • Recording data
  • Specimen labeling procedures
  • Venipuncture
  • Geriatric phlebotomy
  • Order of draw
  • Blood culture collection
  • Specimen handling
  • HIPAA
  • Skin puncture
  • Medical records review
  • Syringe method
  • Butterfly needle technique
  • Patient confidentiality
  • Patient support
  • Health and safety

Cover Letter

CommonSpirit Health, I am writing to express my interest in the phlebotomist position at St Catherine's hospital. I came across this position on the CommonSpirit health website. With my certification in phlebotomy and hands-on experience in patient care, I am extremely confident in my ability to contribute successfully to the CommonSpirit Health team. Previously I was enrolled into a phlebotomy program at Garden City Community College and performed venipuncture and capillary draws while ensuring patient comfort and safety throughout my clinicals. My strong communication skills allowed me to build strong bonds within patients, making them feel comfortable getting their blood drawn. I am hoping to bring my skills in phlebotomy and patient care to the team and contribute to the standards of St Catherine Hospital. Thank you for considering my interest. I look forward to the opportunity to discuss my experience and passion for the health of others.


Sincerely,

Jasmine I. Soriano

Timeline

Phlebotomist

CommonSpirit Health
03.2025 - Current

Customer Service Representative

Walmart
06.2023 - Current

phlebotomy program -

Garden City Community College

Associate of Science - Allied Health

Garden City High School

High School Diploma -

Garden City High School
Jasmine I. Soriano