Jasmine Soto
San Bernardino,CA
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Inventory Clerk
Radial Warehouse
Rialto, CA
02.2022 - 07.2022
- Completed physical inventory counts each month.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Maintained inventory count, tracked usage and documented variances.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Customer Service Representative
American Honda
Chino Hills, CA
05.2021 - 01.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Hotel Front Desk Receptionist
Motel 6 Hotel
San Bernardino, CA
01.2018 - 11.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Completed late check-ins and directed guests to rooms and facilities.
- Answered phone within [Number] minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Education
High School Diploma -
Pal Center
San Bernardino, CA05.2016
Skills
- Process Implementation
- Utilization Reporting
- Active Listening
- Correspondence Management
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Courteous with Strong Service Mindset
Proficient in Microsoft Word, Power Point, and Excel.
WPM: 40
Timeline
Inventory Clerk
Radial Warehouse
02.2022 - 07.2022
Customer Service Representative
American Honda
05.2021 - 01.2022
Hotel Front Desk Receptionist
Motel 6 Hotel
01.2018 - 11.2020
High School Diploma -
Pal Center