Jasmine Soto
GNC
Phoenix,AZ
1
Language
1
Certification
7
years of professional experience
Seeking Customer Service Rep role with 4 years of experience in customer-facing positions. Skilled in customer service, sales, and conflict resolution across various retail environments. Proven ability to maintain cleanliness, handle transactions, and build customer trust.
Work History
Sales Associate
3 Years- Delivered exceptional customer service by managing point-of-sale transactions and resolving client inquiries, enhancing customer satisfaction.
- Provide exceptional customer service by efficiently managing point-of-sale transactions and addressing client inquiries.
- Facilitated online order fulfillment and managed inventory shipments, ensuring timely product availability for customers.
Receiving Associate
10 Months- Managed incoming inventory, ensuring accurate tracking and organization in receiving area.
- Executed quality checks on received merchandise, confirming compliance with company standards.
- Coordinated with team members to streamline unloading processes and improve efficiency.
- Trained new associates on safety protocols and operational procedures for receiving tasks.
- Implemented inventory control measures, reducing discrepancies in stock levels significantly.
- Led initiatives to enhance workspace organization, resulting in improved workflow and productivity.
Front Desk Representative
8 Months- Delivered exceptional customer service, managed financial transactions efficiently, and supported membership sales growth.
- Maintained cleanliness standards in front desk area and Kids Klub, ensuring a welcoming environment for all visitors.
- Managed front desk operations, ensuring seamless check-in and check-out processes for members.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained knowledge of fitness programs and services to effectively promote offerings to members.
Sales Associate
7 Months- Delivered exceptional customer service, enhancing shopping experience and effectively addressing customer inquiries.
- Managed fish department, maintaining aquatic environments and ensuring health and well-being of species.
- Executed merchandise receiving and inventory stocking with attention to detail, resolving conflicts safely and professionally.
Sales Associate
2 Years 1 Month- Managed cash register operations, ensuring accuracy in financial transactions and upholding fiscal responsibility to support store operations.
- Managed cash register operations, ensuring accurate financial transactions and maintaining fiscal responsibility.
- Executed daily responsibilities, including restocking merchandise and retrieving items from aisles to enhance store organization and customer accessibility.
Education
Associate’s - biological sciences
High School Diploma
Skills
Exceptional customer service
Time management
Problem Solving skills
Multitasking strength
Inventory management
Problem Solving
Dependable punctuality
Problem-solving skills
Accomplishments
- Increased productivity [50]% by implementing several process improvements.
Certification
- CPR Training - 2026
Languages
English
Native or Bilingual
Timeline
Receiving Associate
Burlington
10.2025 - 08.2026Read More
Sales Associate
GNC
08.2023 - CurrentRead More
Front Desk Representative
LA Fitness
09.2022 - 05.2023Read More
Sales Associate
Petco
04.2021 - 11.2021Read More
Sales Associate
Dollar Tree
03.2019 - 04.2021Read More
Copper Canyon High School
High School Diploma
Read More
Estrella Mountain Community College
Associate’s from biological sciences
Read More