Dedicated Registered Behavior Technician with a strong focus on behavior intervention, data collection, and client relationship management. Proven ability to implement individualized strategies that enhance client outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Behavioral Specialists of Louisiana
Winnfield, Louisiana
11.2021 - Current
Implemented individualized behavior intervention plans for diverse clients.
Collaborated with families to educate on behavior strategies, enhancing client support and engagement.
Documented client progress and behaviors accurately in daily reports.
Utilized data collection methods to monitor and analyze behavioral changes, informing treatment decisions.
Participated in team meetings to discuss client progress and treatment adjustments.
Trained new staff on behavioral techniques and company protocols, ensuring consistency in client care.
Maintained a safe and supportive environment for all clients during sessions.
Drive-Thru Cashier
McDonald's
Winnfield, Louisiana
06.2023 - 04.2024
Processed customer orders accurately and quickly in a fast-paced environment.
Facilitated smooth service flow during peak hours by assisting team members.
Addressed customer complaints to improve satisfaction and loyalty.
Operated drive-thru window efficiently to ensure fast order processing times.
Greeted customers, took orders, and provided product information.
Maintained well-stocked and organized drive-thru station to ensure quick service.
Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
Helped keep business clean during downtime by washing and disinfecting kitchen areas.
Cashier
Winn Fuel Service
Winnfield, Louisiana
01.2018 - 11.2021
Greeted customers and answered any questions they had about the store's products and services.
Supported team by completing tasks that ensured smooth store operations.
Provided exceptional customer service by actively listening and engaging with patrons.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Learned roles of other departments to provide coverage and keep store operational.
Handled customer complaints professionally, adhering to company policy to maintain customer satisfaction.
Recreation Assistant
Boys and Girls Club
Ruston, Louisiana
08.2017 - 12.2017
Organized youth recreational activities to enhance engagement and foster teamwork.
Monitored participants during recreational activities to ensure safety regulations were followed.
Engaged personally with residents to boost participation and enrich enjoyment.
Assisted in planning events, ensuring all logistical details were effectively managed.
Supported daily operations, facilitating seamless transitions between scheduled activities.
Provided customer service and answered questions related to recreation activities.
Education
Bachelor of Science - Kinesiology: Health Promotion
Grambling State University
Grambling, LA
12-2017
Skills
Behavior intervention
Crisis intervention
Treatment planning
Data collection
Progress documentation
Staff training
Client relationship management
Certification
CPR
Timeline
Drive-Thru Cashier
McDonald's
06.2023 - 04.2024
Registered Behavior Technician
Behavioral Specialists of Louisiana
11.2021 - Current
Cashier
Winn Fuel Service
01.2018 - 11.2021
Recreation Assistant
Boys and Girls Club
08.2017 - 12.2017
Bachelor of Science - Kinesiology: Health Promotion