Jasmine Summers
Kansas City,MO
Summary
Experienced professional skilled in customer service, retail, data entry, deliveries, and warehouse work.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
Multicity
11.2018 - Current
- Verified accuracy of items.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Warehouse Production Associate
UPS
Kansas City
12.2023 - 07.2024
- Prepared orders according to customer specifications.
- Operated a variety of machinery in accordance with safety protocols.
- Stored products in designated locations based on size, type, style, color.
- Staged and sorted multiple types of products for loading.
Data Entry Clerk
Pacific Architects and Engineers
Lee's Summit
01.2019 - 11.2019
- Prepared summaries of daily work completed for review by supervisors.
- Organized files according to established procedures for easy retrieval later on.
- Reviewed existing information for accuracy and made necessary corrections.
- Maintained confidentiality of sensitive information entered into the system.
Customer Service Representative
Home Depot
Multicity
06.2016 - 01.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
High School Diploma -
West Ashley High School
Charleston, SC06-2017
Skills
- Order Verification
- Vehicle Maintenance
- Dispatch Communication
- Payment Collection
- GPS Navigation
- Inbound and Outbound Calling
- Multi-Task Management
- Problem Resolution
- Complaint resolution
- File Management
- Data accuracy
- Document Preparation
- Verifying data accuracy
- Order Fulfillment
- Material Handling
- Order Picking
- Heavy Lifting
- Packaging and Labeling
Timeline
Warehouse Production Associate
UPS
12.2023 - 07.2024
Data Entry Clerk
Pacific Architects and Engineers
01.2019 - 11.2019
Delivery Driver
DoorDash
11.2018 - Current
Customer Service Representative
Home Depot
06.2016 - 01.2019
High School Diploma -
West Ashley High School