Jasmine Taylor
Customer service representative
Augusta,GA
Summary
Customer-oriented Applecare Advisor committed to delivering optimal customer service through professionalism and product knowledge. Flexible and perceptive individual with Number years of experience providing ongoing technical advice and support while driving sales. Expertise in Apple product troubleshooting and integrating multiple Apple devices.
Overview
1
1
year of professional experience
Work History
AppleCare Advisor
Teleperformance
06.2021 - 09.2022
- Resolved service and technical problems for customers by asking clear and specific questions.
- Managed call flow to respond to technical support needs of customers.
- Diagnosed and troubleshot hardware, software and network issues.
Education
Diploma - Math Science Social Studies Language Arts Reading
Augusta Technical College
Augusta, GA04.2012
Skills
- Resolve Technical Problems
- Apple IOS
- Computer System Diagnostics Software
Languages
English
Full Professional
Timeline
AppleCare Advisor
Teleperformance
06.2021 - 09.2022
Diploma - Math Science Social Studies Language Arts Reading
Augusta Technical College
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