Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
DeliveryDriver

Jasmine Trujillo Ramos

Los Angeles,CA

Summary

Dynamic delivery driver with excelling in route optimization and customer service. Demonstrated exceptional time management and problem-solving skills, consistently achieving on-time deliveries while maintaining a clean driving record. Committed to enhancing customer satisfaction through reliable service and effective communication.

Overview

6
6
years of professional experience

Work History

Delivery Driver

DoorDash
08.2023 - Current
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Enhanced team knowledge by sharing best practices for navigation and time management.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.

Delivery Driver

Uber Eats
05.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.

Custodian

Mission Food
09.2021 - 03.2022
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Checked in and stocked inventory throughout facility.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
  • Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.

Janitorial Worker

UPS
08.2020 - 01.2022
  • Swept hard surface floors using broom or push broom dust mop.
  • Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
  • Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
  • Sanitized break area kitchen counters, tables and sinks.
  • Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
  • Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
  • Assisted in maintaining inventory levels of cleaning supplies, ensuring timely replenishment when necessary.
  • Hand-cleaned telephones, door knobs and remote controls.
  • Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
  • Collaborated with other janitorial staff members to complete large-scale projects quickly and efficiently.
  • Upheld company standards for cleanliness in all areas through proactive identification and resolution of potential problem spots.
  • Ensured a welcoming environment for guests by keeping entranceways clear of debris, snow removal where applicable, or washing windows as needed.
  • Increased safety awareness by reporting potential maintenance issues or hazardous conditions to appropriate personnel.
  • Supported recycling initiatives by properly sorting waste materials into designated bins for collection.
  • Fostered positive working relationships with co-workers, supervisors, and building occupants through effective communication and collaboration.
  • Demonstrated adaptability and flexibility by accommodating special requests or changing priorities as needed to meet facility needs.
  • Promoted energy efficiency by turning off lights and equipment when not in use during routine cleaning tasks.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Reported vandalism or other damage to property to supervisor.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Checked in and stocked inventory throughout facility.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Cleaned equipment and machinery to maintain in optimum working condition.

Ride Operator

Universal Studios Hollywood
06.2019 - 03.2020
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
  • Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
  • Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
  • Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
  • Demonstrated proper use of safety harnesses and other safety equipment.
  • Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
  • Inspected and maintained amusement park ride equipment in accordance with safety regulations.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Assisted in maintenance and inspection of ride equipment, ensuring optimal performance and safety.
  • Streamlined the loading process by directing riders effectively onto their designated seats or platforms swiftly but safely.
  • Conducted thorough pre-operation inspections of rides, identifying potential issues before they became problems.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Fostered communication between ride operators and other amusement park personnel to support operations.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Contributed to increased park attendance through consistently positive guest interactions and memorable ride experiences.
  • Participated in ongoing training sessions, staying up-to-date on industry best practices and safety standards.
  • Trained new ride operators on safety procedures and ride operations.
  • Enhanced guest engagement by incorporating interactive elements into ride instructions, making safety briefings more enjoyable.
  • Conducted thorough daily inspections of ride equipment, ensuring operational safety and reliability.
  • Facilitated smooth ride operation during peak seasons, handling high volumes of guests with efficiency.
  • Developed ride cleanliness protocol, maintaining impeccable ride presentation and hygiene standards.
  • Enhanced team morale and performance by organizing and leading weekly team meetings.
  • Improved guest experience by quickly addressing concerns and answering questions about ride operations.
  • Ensured safe operation of rides, enhancing guest satisfaction by rigorously adhering to safety protocols.
  • Monitored and reported on ride capacity utilization, providing data for operational improvements.
  • Contributed to positive park reviews by delivering exceptional guest service.
  • Trained new ride operators, elevating team competency levels with comprehensive hands-on guidance.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.

Education

Birmingham High School
Van Nuys, CA
08.2018

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Route management
  • Safe driving record
  • GPS navigation
  • Heavy lifting
  • Order picking and processing
  • Map reading and navigation skills
  • GPS operation
  • Vehicle cleaning and maintenance
  • Delivery scheduling
  • Stocking and inventory
  • Shipping and packaging
  • Complex Problem-solving
  • Cargo handling
  • Route planning
  • Quality assurance
  • Safe driver training
  • Vehicle inspection
  • Delivery recordkeeping
  • Dispatch communication
  • Documentation and reporting
  • Order verification
  • Vehicle maintenance
  • Pre-trip and Post-trip inspections
  • Advanced planning
  • Route logs
  • FLUENT IN LANGUAGE
  • Materials transport
  • Vehicle inspections
  • Fuel efficiency
  • Shopping orders
  • Language fluency
  • Lifts up to number pounds
  • Sales strategy development
  • Multitasking and organization
  • Clear communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer interaction
  • Record keeping
  • Physical stamina
  • Local routes
  • Traffic laws
  • Load management
  • Route optimization
  • Responsible driver
  • Load securing
  • Cash transaction handling
  • Trip planning
  • Excellent sense of direction
  • Weather adaptability
  • Delivery logging
  • Delivery schedule development

Hobbies

  • Photography & Videography
  • Traveling
  • Listening to Music
  • Exploring new places

Timeline

Delivery Driver

DoorDash
08.2023 - Current

Delivery Driver

Uber Eats
05.2023 - Current

Custodian

Mission Food
09.2021 - 03.2022

Janitorial Worker

UPS
08.2020 - 01.2022

Ride Operator

Universal Studios Hollywood
06.2019 - 03.2020

Birmingham High School

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Jasmine Trujillo Ramos